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Office Manager

Location: Yelm
Posted on: September 25, 2022

Job Description:

At Caring Places Management, we have been passionate about providing exceptional care for seniors throughout the Pacific Northwest since we opened our first community in 1991. We are committed to achieving our mission of Exceeding Expectations for Loving, Thoughtful Care by offering our residents caring, thoughtful service in a homelike environment.Caring Places Management is actively recruiting an empathetic, qualified individual to join our Assisted Living & Memory Care, Easthaven Villa, as an Office Manager. As part of our team, you work with seniors requiring assistance and their families to determine their individual needs and requirements. Why work for Caring Places Management? We truly believe in our company motto: "Exceeding Expectations for Loving, Thoughtful Care".Overview: The Office Manager is responsible for the organization and daily operation of the front office. The Office Manager assists the Administrator in all phases of facility organization. The Office Manager is the Personnel/Payroll liaison to the Managing Company.Reports To: AdministratorJob Duties:Work comfortably and cooperatively with all staff, residents and family members in receiving, directing and responding to their questions, concerns and commentsAnswer or direct questions from case managers, doctor's offices, Home Health, Hospice, hospitals, insurance companies, medical supply companies, pharmacies, etcKnow and follow the company's policies and proceduresGreet all who enter the facility with a friendly smile that says, we careCheerfully answer phone calls, take messages and/or forward callsReview inter-shift log and read progress notesHandle sales calls, consulting with AdministratorContact family members for resident suppliesKeep resident database up-to-dateKeep resident binders up-to-dateAssist with marketingAnswer prospective resident inquiries (Rapid Inquiry Form)TrackProspect MarketingSchedule and direct facility toursMail brochures and other facility informationFollow-up on prospective resident inquiriesFacilitate new resident admissions, working with family and residents to complete all necessary formsSend monthly invoices to residents, billing representatives or stateRespond to nurse call system, directing staff as requiredAssist with schedulingSchedule appointments for Administrator and other staffSchedule medical appointments and transportation for residentsSchedule caregiver escort to appointmentsFacilitate employee work schedules (if directed by Administrator)Coordinate payroll with corporate officeManage personnel informationEmployee filesBackground checksCoordinate trainingCoordinate employee reviewsEdit employee time and attendanceFacilitate payroll processing semi-monthlyProcess employee benefitsNotify CPM of new hires, LOA, FMLA, terminationsDo general filingFacilitate Assessments and Service PlansCoordinate and track facility maintenanceHandle all facility email and postageKey Competencies:Job KnowledgeProblem SolvingPlanning and OrganizationTeamworkAttendance and PunctualityCommunication SkillsOrganization SupportCustomer ServiceComputer Programs Compliance

Qualifications and Job Skills:Necessary skills and experience to organize the front office and keep it running smoothly day to dayBasic computer skills, with desire and willingness to learn moreOrganized approach to assignmentsFamiliarity with typical business activitiesCommitment to the safe practices, infection control and respect for residents' rightsStrong communication skills and congenial personalityStrong commitment to customer serviceProblem solving skillsExhibit good verbal, written and listening skillsSchedule:Full TimeMondays-FridaysWeekends$21-$23.50 Per Hour DOEBenefits We Offer:Health Insurance - FT Employees ONLYDental & Vision InsuranceHSAWellVia- NO COST TO EMPLOYEES/FAMILY MEMBERS AND EFFECTIVE IMMEDIATELY UPON HIRE401K PlanPTOCompetitive WagesEmployee AppreciationPleasant Environment$500 Refer a friend BONUS#EHVPI190947736

Keywords: CARING PLACES MANAGEMENT, Tacoma , Office Manager, Administration, Clerical , Yelm, Washington

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