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Patient Services Rep

Company: MultiCare Health System
Location: Tacoma
Posted on: August 16, 2019

Job Description:

POSITION SUMMARY:
The Patient Service Representative (PSR) is generally responsible for three pre-analytical functions: patient registration and order entry, phlebotomy, and specimen processing. The percentage of time spent in each of these functions will vary with location. The PSR may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location. This is a high-visibility position with primary outpatient and/or inpatient contact. Work situations require professionalism in demeanor, communication and dress, an ability to establish trust and confidence with patients and/or patient families, and a service approach to the job. Internal contacts include other laboratorians and other facility co-workers; external contacts include patients, families, office staff and physicians.

MINIMUM REQUIREMENTS:
One year phlebotomy experience preferred
Previous experience dealing with the public preferred

EDUCATION/LICENSES/CERTIFICATIONS:
High school graduate or equivalent preferred
Current Medical Assistant-Phlebotomist Certification or Medical Assistant-Phlebotomist eligible (must complete the training and submit application within 90 days of Hire)
Completion of phlebotomy course or training preferred

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at candidateexperienceteam@multicare.org.

Keywords: MultiCare Health System, Tacoma , Patient Services Rep, Sales , Tacoma, Washington

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