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Call Center Customer Service Representative

Company: VirtualVocations
Location: Tacoma
Posted on: September 21, 2023

Job Description:

A company is looking for a Call Center Customer Service Representative.
Key Responsibilities:

Act as a support point of contact for inquiries from potential and existing Family Care beneficiaries and community-based organizations
Accurately assist with document enrollment requests, status changes, complaints, and grievances
Maintain technical and program policy proficiency in rules/guidelines and other related program policies

Required Qualifications:

Must be at least 18 years of age with at least a high school diploma or GED
Must be able to work overtime as needed
Must pass pre-employment screening

Keywords: VirtualVocations, Tacoma , Call Center Customer Service Representative, Sales , Tacoma, Washington

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