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Print Production Associate (3rd Shift) - Seattle, WA

Company: Xerox Corporation
Location: Tacoma
Posted on: March 15, 2023

Job Description:

General information


Bellevue, Redmond, Seattle, Tacoma




United States


Service Delivery


Monday, September 12, 2022

Working time:




Job Level:

Individual Contributor

Job Type:


Job Field:

Service Delivery

Seniority Level:

Entry Level

Description & Requirements

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our Purpose:

  • Responsible for the operational, on-site delivery of outsourcing services that include Airplane Paint Support for the Boeing end-user customers
  • Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets
  • Works as part of the service delivery team (Delivery Operations) that is dedicated to supporting our customer, the Boeing Company Shift Options:This position offers a work schedule from Tuesday through Saturday or Sunday through Thursday, and multiple shifts to choose from.
      • 1st Shift: 7:00 AM - 3:45 PM
      • 2nd Shift: 3:00 PM - 11:30 PM (Shift differential of $0.60/hr will be paid)3rd Shift: 10:45 PM - 7:30 AM (Shift differential of $0.85/hr will be paid)Primary Responsibilities:
        • Deliver contracted customer services acting as the point of contact to receive, review, and electronically log customer jobs.
        • Operate production equipment (Kongsberg tables, Summa Cutters, High Accuracy plotters).
        • Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.
        • Problem-solve issues to complete production, delivery, and output requirements.
        • Estimate, schedule, and track incoming production jobs, keep up-to-date records of all materials used and ensure minimum stock and supply levels are maintained.
        • Maintain production equipment when necessary, ensuring that all equipment is used correctly.Skills and Requirements:
          • Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.
          • Demonstrate business maturity and professionalism while working directly with customers daily.
          • Able to work with minimal oversight, maintaining a high attention to detail and organization.
          • Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
          • Eager to learn technologies surrounding production equipment.
          • Demonstrate superior time management skills and reliability.
          • Ability to lift up to 50 pounds. Must be able to stand for long periods of time, walk, bend, and reach. Education and Experience:
            • Minimum: High School Diploma or equivalent.
            • Training provided on print and device duties (prior experience is beneficial, but not required).
            • Experience in a customer service environment (minimum 1 year).
            • Experience leading in a production environment
            • Experience with taking ownership of work, ensuring quality standards and that all contractual obligations are met.#LI-RL1

Keywords: Xerox Corporation, Tacoma , Print Production Associate (3rd Shift) - Seattle, WA, Professions , Tacoma, Washington

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