Patient Care Coordinator - Seattle, WA
Company: Optum
Location: Federal Way
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The Patient Care Coordinator (Ophthalmology) -is responsible for
overseeing and participating in day to day clinical care of
patients. Employees are involved in direct patient care (in a
clinic, in-home care, etc.) Positions in this function are
responsible for checking in, scheduling appointments, answering
billing questions and managing patient medical records for the
clinic. -
Schedule: -Monday - Friday, 7:30am-4pm PST
Location: -1145 Broadway, Seattle, WA 98122
Role Type: -Full-Time Onsite
Primary Responsibilities:
Greet customers into the practice and provide instruction and/or
direction as necessary both on the phone and in person
Schedule and coordinate all patient appointments as directed
Maintain an organized and clean work area, free of clutter
Prepare all documentation and records with accuracy as directed or
necessary for the patient's care
Meet or exceed the performance measures established by the Practice
Management Department
Order and maintain the inventory, and stock in the area according
to the policies and procedures established by the Practice
Management Dept. and Central Supply
Follow establish policy and procedures related to the position
Participate and contribute in a team-based environment
Maintain a team supportive attendance record
Understand and deliver quality customer service that is consistent
with the Polyclinic's efforts in becoming a High Performance
Organization
Follow OSHA/WISHA (including usage of PPE) guidelines
Follow HIPAA regulations
Adapt and perform effectively in a continuously changing
environment, and in occasional difficult situations
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
2+ years of customer service experience
Preferred Qualifications:
1+ years of experience in a healthcare setting or medical field
6+ months of EMR (Electronic Medical Record) experience
Knowledge/understanding of CPT/ICD-10 coding
Excellent communication skills and phone etiquette - - - -
- - -
The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
- - -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Tacoma , Patient Care Coordinator - Seattle, WA, Other , Federal Way, Washington
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