Travel Specialist

Company: Wounded Warrior Project
Location: Tacoma
Posted on: January 27, 2023

Job Description:

Great benefits. Competitive pay. We know these are some of the things people look for in a job.But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (3 days in office, 2 days' work from home)
• Full medical, dental and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission focused and collaborative team environmentA mission that matters is just the beginning, so if you're ready to get started, we're ready for you.The Wounded Warrior Project (WWP) Travel Specialist assists WWP staff with travel planning for WWP teammates and warriors, and identifies, negotiates, and implements travel efficiencies and cost savings in support of the organization's mission and goals.
  DUTIES & RESPONSIBILITIES
  • Serve as the point-of-contact for travel planning with the travel management company on behalf of all WWP staff and warriors.
  • Provide high-touch service helping WWP staff to troubleshoot travel issues, including assisting Programs and Events teams with travel logistics and triaging flight issues.
  • Respond and adapt immediately to crisis situations, changing procedures, processes, and methods.
  • Research options and alternatives, and select hotel accommodations and ground transportation.
  • Work collaboratively with regional office teammates to ensure appropriate and cost-effective transportation and accommodations are selected.
  • Utilize expense controls and seek cost-saving opportunities to help manage budget effectively.
  • Collaborate with and support Event Planning teams to plan and manage group travel in support of WWP programs. Facilitate continuous communications between Travel & Events team and WWP teammates. Collaborate with events team to ensure attendees have appropriate information to attend events.
  • Train internal staff on travel processes and procedures, including booking travel with online booking tool, guest travel, opportunities for cost savings, and related efficient travel practices.
  • Coordinate with WWP's travel management company and track monthly reporting of WWP travel expenses.
  • Track travel costs for finance and auditing purposes on travel spend for gift-in-kind items, e.g., airline certificates.
  • Manage vendor relationships. Identify and implement new travel programs and partnerships as appropriate
  • Other related duties as assigned.KNOWLEDGE, SKILLS, & ABILITIES
    • Demonstrated understanding of the travel and events industry, e.g., travel agency level, meeting planner.
    • Strong written and verbal communication skills.
    • Demonstrated understanding of relationship management and partnering. Demonstrated ability to develop and maintain professional relationships.
    • Strong interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy.
    • Good presentation skills. Confident communicator with demonstrated ability to present information effectively to groups and individuals.
    • Demonstrated understanding of WWP programs and services offered to wounded warriors.
    • Ability to travel in support of WWP programs and services.
    • High energy level. Self-starter; willing to take initiative.
    • High level of proficiency in the use of Microsoft Office software, e.g., Word, Excel, Outlook, and PowerPoint.
    • Professional presence and demeanor. Demonstrated skill and ease speaking in public and serving as a representative for the organization.
    • Team-oriented with an ability to effectively engage with others on day-to-day activities.
    • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
    • Mission-driven, guided by core values, and a pleasure to work with.EXPERIENCERequirements
      • Three years of travel industry experience with emphasis on corporate and group travel.Preferences
        • Three years of experience working at a travel agency or travel management company with emphasis on corporate and group travel.EDUCATIONRequirements
          • Bachelor's degree in relevant field. Equivalent combination of education, experience, training, or certification may be considered in lieu of degree.Preferences
            • Bachelor's degree in tourism and travel management.WORK ENVIRONMENT /PHYSICAL DEMANDS
              • General office environment; temperature controlled.
              • Standing for extended periods of time.
              • Up to 10% travel.We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes: Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k) retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $44,800 - $67,200 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For California, New York, and Washington Applicants: The estimated hiring range for this position is between $51,250 - $77,280 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.
                *ca-agWounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.Please note:
                Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Keywords: Wounded Warrior Project, Tacoma , Travel Specialist, Other , Tacoma, Washington