Intake Coordinator - Fire & Water Restoration
Company: Service Master of Tacoma
Location: Tacoma
Posted on: January 23, 2023
Job Description:
**This is an Intake Coordinator position and is based in Tacoma,
WA** ServiceMaster of Tacoma is seeking bright, motivated,
hardworking individuals to join our Intake Coordinator Team at our
office in Tacoma.Our Administration Team's Mission Statement: Our
Team's mission is to provide peace of mind to our customers and to
ensure accurate workflows through constant support of each other
and our customers. Are you interested in being a part of an
administrative team that focuses on a culture of being
professional, reliable, and positive? Who trains and grows together
to work smarter, not harder? Who is sincere in the desire to work
together to deliver our customers a 10/10 experience? If so, we
want to meet you! As an Intake Coordinator, you will be a part of a
team with shared goals, working together to complete each day's
tasks including but not limited to:
- Answering phones and providing prompt & friendly customer
service.
- Provide effective communication both internally and with our
customers.
- Gather customer information and details of their loss and work
with the scheduler to dispatch a crew.
- Provide an emphasis on accurate data capturing & entry.
- Assist project managers and coordinators as needed with
ancillary tasks.
- Review and improve program metrics through regular process
improvements.
- Engage in and add to our team & company culture.
- Join the on call rotation to address after-hours emergency
calls such as new losses and scheduling calls during pre-scheduled
on call days. What ServiceMaster of Tacoma offers:
- Training program to develop valuable career building
skills.
- 3 weeks of paid time off annually which increases by 1 week for
every 5 years of tenure.
- Medical, vision, and dental benefits available for as low as
$108.96/month for all 3!
- Employer-matched 401(k) available.
- Company paid AD&D and Life Insurance Policy (up to $25,000
paid to your beneficiary).
- 6 Paid Holidays/year. What we ask of Intake Coordinators:
- Must be at least 18 years of age
- Be positive, professional, reliable and self-motivated.
- Inquisitive & detail-oriented.
- Able to multi-task efficiently.
- Ability to adapt within a fast-changing environment.
- Must be able to enter data into computers or tablets
accurately.
- Desire to be a strong part of a team to help reach daily
production goals.
- Must have valid drivers license, clean record, and reliable
transportation.
- Position is in person in Tacoma.If you have questions about
what the Intake Coordinator role entails or company benefits,
please reach out to our HR department at 253-383-1776. We are
dedicated to creating, promoting, and nurturing a safe and
inclusive work environment, and we expect the same from each of our
employees. We value diverse talents and welcome individuals with
unique backgrounds, working styles, and skill sets. We are an Equal
Opportunity Employer and we celebrate our employees individual
skills and strengths. **This position is based at the ServiceMaster
office in Tacoma, WA** PI201632022
Keywords: Service Master of Tacoma, Tacoma , Intake Coordinator - Fire & Water Restoration, Other , Tacoma, Washington
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