Switchboard Operator

Company: Bass Pro Shops
Location: Tacoma
Posted on: June 24, 2022

Job Description:

Position summary: Performs all functions necessary at the Reception Desk / Switchboard

Position responsibilities:

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

2) Answers and directs incoming phone calls in a prompt, friendly and outgoing manner

3) Handles customer and associate questions and requests

4) Distributes applications to prospective new associates

5) Coordinates and schedules appointments for Management

6) Filing, copying & other clerical assignments as needed

7) Maintains associate bulletin boards; insures they are current; posts schedules

8) Familiar with store layout

9) Remains product knowledgeable

10) Aware of advertised sales, special events and store layout

11) Keeps work area clean, neat and well stocked with supplies

12) Follows all Company Policies and Procedures

Education and/or Experience

High School diploma or equivalent experience

Mathematical Skills / Reasoning Ability

Ability to calculate figures such as discounts and make change to customers

Communication Skills

Ability to communicate in a friendly and professional manner to our customers and other associates

Other Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system and computerized PBX system

Other duties, assignments and responsibilities as needed.

Physical Requirements

To accomplish the essential functions of this job, Incumbent will be required to:

* Constantly remain in a stationary position, often standing or sitting for prolonged periods
* Constantly communicate with others to exchange information
* Constantly repeat motions that may include the wrists, hands and/or fingers.
* Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
* Occasionally work in noisy environments

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Keywords: Bass Pro Shops, Tacoma , Switchboard Operator, Other , Tacoma, Washington