Provider Onboarding Specialist
Company: CHI Franciscan Medical Group
Posted on: October 8, 2021
In 2020, united in a fierce commitment to deliver the highest
quality care and exceptional patient experience, Virginia Mason and
CHI Franciscan Health came together as natural partners to build a
new health system centered around the patient: Virginia Mason
Franciscan Health. Our combined system builds upon the scale and
expertise of our nearly 300 sites of care, including 11 hospitals
and nearly 5,000 physicians and providers. Together, we are
empowered to make an even greater impact on the health and
well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the
future of patient-centered care across the Pacific Northwest. That
means a seamlessly connected system offering quality care close to
home. From basic health needs to the most complex, highly
specialized care, our patients can count on us to meet their needs
with convenient access to the region’s most prestigious experts and
innovative treatments and technologies.
As a part of our organization, we currently offer the following
starting wages (DOE) and training to grow within the
- Paid Time Off
Sign on Bonus for experienced ICU RN External
health spending accounts (FSA)
401(k) and 457(b) Retirement Programs
Assistance for career growth and development
premium account for additional support with children, pets,
dependent adults, and household needs
Assistance Program (EAP) for you and your family
Protection: Group Accident, Critical Illness, and Identify
Franciscan Medical Group, part of Virginia Mason Franciscan Health,
is currently seeking a Provider On-boarding Specialist for our
Physician Services Team! This position is full time, Monday through
Friday with no weekends, nights or organizationally recognized
holidays required. Flexible hours, competitive pay and an excellent
Physician/Provider Employment Specialist (PPES) is responsible for
planning, developing and implementing effective Physician and
Provider pre-employment, on-boarding, orientation and employment
satisfaction and retention initiatives. He or she will be
responsible for facilitating all matters related to a clinician’s
employment from the point of offer through the clinician’s first
six months of employment. This position will oversee the alignment
of recruitment, on-boarding, orientation and retention objectives
and activities for physicians/providers to support the strategic
direction of the organization. This position will ensure that
Franciscan Medical Group’s primary and specialty care clinicians
receive timely and comprehensive orientation, education and
training activities, as well as provide support designed to promote
physician/provider satisfaction and retention. The PPES will serve
as a central point of contact for physicians and clinician’s
employment related matters to include visa extensions, retention
initiatives, and facilitating resolution to other retention or
satisfaction related issues in conjunction with the responsible
Human Resources Manager and/or HR Director.
ESSENTIAL JOB FUNCTIONS:
the physician/provider on-boarding/employment process from the
point of offer /employment agreement through the first six months
of employment. This includes, but is not limited to the following:
coordinating the transition from recruitment to pre-employment;
coordinating legal assistance on immigration waivers; coordinating
legal assistance with employment contract revisions; assisting with
relocation, compensation, starting bonuses, notes payable and asset
and oversees on-boarding and orientation activities tailored to
clinic and clinician’s mutual needs including: Pre-employment
documents, travel arrangements, site visits and related activities.
Responds to inquiries related to the terms and conditions of
employment. May also participate in the process of medical practice
contract change and renewals for both FMG and Franciscan Health
System physicians and providers in collaboration with the
responsible Human Resources Manager and/or HR Director. Complies
with appropriate policies in partnership with Legal Services.
Understands and can speak to clinician compensation model,
appropriate surveys/benchmarks and tools.
and facilitates communication with all stakeholders involved in
medical staff pre-employment, orientation and training to create a
seamless, consistent, positive experience for the new clinician.
Includes: coordinating with regional and clinic leadership to
prepare staff and facilities; scheduling training and education
sessions; promoting a welcoming atmosphere; coordinating systems
and technology access; facilitating mentor relationship;
identifying community resources (housing, schools, employment,
etc.), securing other “welcome” resources and communications for
clinician and/or family. Acts as the liaison with Franciscan Health
System and FMG Marketing to facilitate the orientation and
resolution of any other issues during the on-boarding process of
physicians and providers to hospital facilities and service
supports and helps to design resolution to issues related to
physician or provider satisfaction or retention; recommends methods
to improve and streamline related processes; subject matter expert
in relation to specific clinician employment needs. Facilitates
resolution of employee relations issues for clinicians in this
on-boarding process in collaboration with the responsible Human
retention of physicians and providers by maintaining contact
periodically throughout practitioner’s contract, contacting
recruited practitioner at least twice yearly to ascertain
satisfaction and assist in identifying areas where dissatisfaction
may be an issue.
the New Physician/Provider Mentorship Program. Coordinates events
to give new clinicians opportunities to socialize and
data related to defined metrics used by leadership to inform
medical staff employment strategy. Analyzes data to identify
process gaps and performance triggers that require attention.
Conducts evaluations of the process. Communicates status and
progress as required. Performs related duties as
Performs related duties as required.
Education/ Work Experience:
degree from an accredited college or university in business
administration, marketing, human resources or healthcare
administration or related field is strongly preferred; relevant
experience may be substituted for degree.
least three years of experience working with physician recruitment
or human resources is required.
driver’s license valid in the state of Washington is required or
other evidence of equivalent mobility.
Keywords: CHI Franciscan Medical Group, Tacoma , Provider Onboarding Specialist, Other , Tacoma, Washington
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