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IT System Admin Entry - SCCC

Company: Washington State
Location: Aberdeen
Posted on: June 9, 2021

Job Description:


**Information Technology Systems Administrator - Entry Permanent - Full Time Stafford Creek Corrections Center (SCCC)**

The Department of Corrections is seeking a highly motivated and qualified individual for the position of Information Technology Systems Administrator at the Stafford Creek Corrections Center, which is located in Aberdeen.

This position supports several Field Offices in the Grays Harbor and Pacific County areas as well as the Stafford Creek Corrections Center. Stafford Creek Corrections Center (SCCC) is a 1,936-bed multi-custody facility located five miles west of Aberdeen, on the southern Washington Coast. There are seven living units for medium and minimum long-term custody offenders and an intensive management unit for maximum-custody offenders. SCCC is also the state's first tobacco-free facility for both staff and offenders.

Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all offenders can learn to make choices that contribute to a safe society.

To be considered for this position, please attach the following to your online application:

* A detailed, chronological resume, and * Letter of Interest that outlines how you meet the qualifications for this position * A minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. Duties

This position supports Information Technology equipment and users within their Area of Responsibility (AOR) and reports to the Correctional Facilities Support (CFS) supervisor at the Stafford Creek Corrections Center. As part of the Administrative Operations Division, IT provides technology solutions for the Department by strategically partnering with all department divisions. This includes the office of the Chief Information Officer (OCIO) and Washington Technology Solutions (WaTech). This position provides professional and technical expertise for the CFS team.

The CFS Technician directly supports DOC's strategic goals and objectives by providing administration of IT systems, multiple networks and customer service delivery, and identifying, designing and implementing improvements in processes. The technician provides skills and technical knowledge to complete complex tasks such as performing project tasks and large work efforts within major facilities and field sites between DOC staff and vendors. The technician provides their personal skills and technical knowledge to enable department staff and offenders to use technology in order to perform their daily work duties at their site and throughout the state.

* Provide technical support for Information Technology Systems (IT) (servers, building automation systems, Private Branch Exchange (PBX) and networks for both staff and offenders). * Provide technical senior level customer support to staff and offenders for IT Systems, and equipment and phones. * Ensure functionality, connectivity and availability of local area switches, data/phone connections and infrastructure. * Assists with the development of computer related training materials and/or documentation * Participates, provides input, aids and serves on assigned projects and state-wide teams. Qualifications

Required Qualifications:

* Bachelor's degree or higher in Computer Science or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent. *An equivalent combination of IT related training and experience may substitute, year for year for education.

* 2 years of Information Technology experience in an enterprise environment within the last 4 years. * 2 years of experience repairing, diagnosing and troubleshooting Network Operating Systems, software and hardware on physical and virtual servers. * 2 years of experience using server diagnostic tools in the repair of server hardware and software. * 2 years of experience in installing, testing, and configuring Microsoft Windows workstations. * 2 years of experience creating and modifying Active Directory groups for administrative access to network shares and printer queues. *Experience may be gained concurrently with paid professional technical experience. * Occasionally required to move and/or relocate objects up to 60 pounds. * Must have a valid drivers' license. Desirable/Preferred Qualifications:

* Microsoft Certified Solutions Associate: Windows Server 2016/2019. * Microsoft Certified Solutions Associate: Windows 10. * Certified CompTIA A+ * 2 years of experience repairing and diagnosing telephony technology (e.g. PBX, VOIP) * 2 years of experience repairing and diagnosing mobile technology (e.g. smart phones, air cards, hot spot, GPS) * 2 years of experience using an IT Service Management system. * 2 years of experience repairing, diagnosing and troubleshooting electronic devices (e.g. access control devices, digital cameras, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, biometrics, global positioning systems (GPS)) * 2 years of experience repairing, diagnosing and troubleshooting network protocols and connectivity issues (e.g., Transmission Critical Protocol/Internet Protocol (TCP/IP), Dynamic Host Configuration Protocol (DHCP), Virtual Private Networking (VPN)) * 1 year of experience repairing, diagnosing and troubleshooting physical computer components. (e.g., central processing units (CPU), network interface cards (NIC) and data storage) * 1 year of experience integrating and administrating Security Electronics systems in an enterprise IT environment. Supplemental Information

**Mission**: The mission of DOC is to improve public safety by positively changing lives.

**Our Vision**: Working together for safer communities

**Our Commitment**: To operate a safe and human corrections system and partner with others to transform lives for a better Washington.

**Our Core Values**:

* **Cultivate an environment of integrity and trust:** Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions. * **Respectful and inclusive interactions:** Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other. * **People's safety:** Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all. * **Positivity in words and actions:** At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort. * **Supporting people's success:** Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities

For additional information about the agency, please visit doc.wa.gov


* _Please include a minimum of three professional references with your application_. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

*Phone number *AND_ email address are required for all professional references._

* Include a Letter of Interest (no more than two pages) describing how you meet the qualifications of the position; and why you feel that you are the ideal candidate for this position. Also include a Current Resume'. * **_The information provided in your application must support your selected answers in the application questionnaire._** All answers are verified and documentation may be required. Responses not supported in your application may disqualify you for consideration of employment from this requisition. A thorough reference check will be conducted for final applicants. * Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. * Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. * We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. * Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results. * This position may be represented by a Union Shop.

We are committed to hiring individuals who possess core diversity competencies:

* Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace. * Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, genders, sexual orientations, and social, ethnic and cultural backgrounds. * Respectfully acknowledge people's differences and recognize these differences as important and valuable. * Promote inclusiveness. * Be culturally sensitive and appropriate. * Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email _nicole.schoch@doc1.wa.gov_ or call us at (360) 789-4291. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

*Salary:* $5,326.00 - $6,991.00 Monthly

*Location:* Grays Harbor County - Aberdeen, WA

*Job Type:* Full Time - Permanent

*Department:* Dept. of Corrections

*Job Number:* 2021-02699

*Closing:* 4/14/2021 11:59 PM Pacific

*Agency:* State of Washington

*Address:* View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

*Phone:* View Posting for Agency Contact

*Website:* http://www.careers.wa.gov

Keywords: Washington State, Tacoma , IT System Admin Entry - SCCC, Other , Aberdeen, Washington

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