Salesforce Administrator (Rochester)

Company: Textio
Location: Rochester
Posted on: June 8, 2021

Job Description:

We believe that the future of writing is knowing who will respond to anything you write before you even publish it. Textio's category-defining augmented writing platform is delighting customers, and we are growing fast. Textio has already changed the way that thousands of companies write and hire.We're looking for a systems automation wizard with experience across the customer lifecycle. This starts with marketing principles, lead flow management and integration between HubSpot and Salesforce.com, and continues with sales opportunity, pipeline management, and customer renewal processes. We will look to you to recommend tools and technologies to improve data integrity and augmentation, quote to cash processes and others as we grow.As the primary administrator of our sales and marketing technology stack you will oversee activities across multiple platforms in our ecosystem, such as ZoomInfo, Lane Four, DocuSign, Salesloft and InsightSquared. Ultimately you will create a strong infrastructure to create repeatable, measurable programs that produce highly qualified leads, drive revenue, and retain customers.If you're able to conceptualize automation ideas and bring them to reality, we'd love to talk. If establishing process is at your core, you thrive in leading change, you embrace ambiguity, and have a passion for tracking and reporting, this is a superb opportunity for you. Your passion to invent new functionality, conquer uncharted territory and care about results make you perfect to join Textio.What you'll be doing:* Be the lead administrator for our CRM and marketing automation systems.* Take ownership of system integrations and database; monitor system health and manage data initiatives, especially lead flow to opportunity creation.* Manage all tool vendors for the revenue team, including purchasing, renewal management, and license allocation.* Engage with the Marketing and Sales teams to define, execute and monitor lead flow process from inquiry to closed revenue, and optimize workflows to increase marketing and sales productivity.* Partner with the Customer Success team to refine processes that support retention and upsell.* Evolve the technology stack through administering current technologies and researching and implementing new ones, ensuring our systems can meet evolving business needs.* Develop reports and dashboards to empower data informed decision-making that leads to optimal outcomes.* Support users across multiple functional groups within Textio. This includes documenting changes to the design, implementing business systems, creating onboarding materials to support new users, and training for new functionality. Guide users in standard methodologies that achieve optimal results.* Research new releases of Salesforce.com and understand how they impact our organization. Implement the latest Salesforce features to ensure we are taking full advantage of offerings.* Use root cause analysis and troubleshooting skills to resolve data integrity, functional and technical issues.We'd love to hear from you if:* You have 3+ years experience as Salesforce administrator, with high proficiency in many aspects of system administration: objects (standard, custom, external), fields, record types, layouts, validation rules, process builder and flows, analytics. Experience with Salesforce Lightning is desired.* You have experience with marketing automation integration with Salesforce. HubSpot experience is preferred.* You are particularly good at synthesizing business requirements and excel at designing, automating, and implementing internal processes.* You're a data junkie who wears that badge with pride. You are methodical and data-aware with a strong desire to test, learn, and iterate.* You have a self-starter mentality and a person who thrives on collaboration within multi-functional teams.* You have high attention to detail and accuracy despite deadline pressure.* You have strong communication skills and desire to champion change.* You have a point of view but are low ego.Textio embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Textio will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation please contact Josh Potter at ...@textio.com or (206) ###-#### ext. 785.Working at Textio is outstanding. Learn more about our philosophy, benefits, and team at Reach out and share your story with us! Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Textio, Tacoma , Salesforce Administrator (Rochester), Other , Rochester, Washington