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Porter

Company: HomeTowne Studios - Hosmer
Location: Tacoma
Posted on: April 10, 2021

Job Description:

SUMMARY

As a Porter, you will be responsible for maintaining the common areas of the property and guestrooms prior to move-in. Your efforts ensure that the property always has the best possible curb-appeal and the resident experience is maximized at all times.

RESPONSIBILITIES ( Including but not limited to )

- Consistently demonstrate exemplary principles of customer service and teamwork.
- Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas.
- Ensure that the property is free of trash, debris and animal waste.
- Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up.
- Ensure that the grass and landscaping are well maintained, including the watering of flowers.
- Ensure the best possible appearance of each guestroom prior to new resident move-in.
- Advise supervisor of items needing additional attention in the guestrooms; i.e. ripped carpet, torn linoleum, window or door repair, etc.
- Provide assistance with guestroom turnovers as directed.
- Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention.
- Respond appropriately to emergencies, according to policies and procedures.
- Participate in and attend all required in-service training sessions.
- Ensure understanding and compliance with all policies and procedures.
- Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.
- Participates in HomeTowne Studios training as required.

QUALIFICATIONS


- Ability to organize and manage multiple priorities
- Positive attitude, enthusiasm, and energy while providing exceptional customer service
- Ability to use hand and power tools
- Must be able to lift 50 lbs.
- Must be able to stand, walk, and complete physical labor for up to eight hours per day
- Ability to communicate and comprehend in English
- High School Diploma or G.E.D.
- Ability to embody the Westmont Hospitality Group Core Values every day

Keywords: HomeTowne Studios - Hosmer, Tacoma , Porter, Other , Tacoma, Washington

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