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Director of Distribution Center

Company: Ashley Furniture Industries, Inc.
Location: Tacoma
Posted on: September 13, 2020

Job Description:

Help us help our customers realize their dreams of a beautiful home!

Join The #1 Furniture Company-Join The #1 Furniture Brand

Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.

Design, Build, Deliver:

Using our internationally acclaimed in-house design team, we create the look without paying expensive design fees. Then, by adhering to some of the most efficient production standards in the world, we can maximize productivity and minimize waste, generating additional savings for you. Finally, all orders are filled from strategically located regional warehouses and are serviced by our own fleet of trucks, the largest in the industry.

The Director of Distribution Center Operations will provide strategic and tactical direction for operations within assigned locations, supporting domestic and global distribution of product. This position is responsible for the optimal performance of all departments, Profit & Loss (P&L) management, Continuous Quality Improvement (CQI) initiatives, Safety Compliance, Staffing, Retention, and Morale, Building Maintenance, Powered Industrial Truck (PIT) Fleet Management, etc., that falls within the scope of the assigned Distribution and Fulfillment Center operations.

The Director of Distribution Center Operations will drive operational improvements to achieve business goals as well as streamline processes and maximize operational performance to enable long-term growth. This position will ensure effective utilization of space and equipment for all distribution centers assigned and ensure processes are effectively established, followed, monitored and optimized. Additionally the Director will provide coaching, mentoring and support in the development of staff and recognize individual team successes.

Primary Job Functions:

Oversee the planning and scheduling of all distribution and fulfillment center services including shipping, receiving, returned/damaged goods, maintenance and administrative activities to ensure the customer requirements and demands are met in an efficient manner.

Work directly with the Distribution Center management to assist in the planning of short-term and long-term labor needs based on sales forecasts and direction from management and other stakeholders within the business.

Monitor and sustain optimum performance levels, adequate expense levels, space, equipment, staffing levels and overhead to meet the annual budgetary plan for assigned distribution and fulfillment center.

Analyze key metrics for assigned distribution and fulfillment center and ensure established goals are met in the areas of performance, quality, safety, customer satisfaction and budgetary plan.

Implement changes to improve productivity and reduce cost and waste; monitor damage and rework within assigned distribution and fulfillment center and direct the establishment and implementation of distribution center standards.

Provide direction for various programs essential to distribution and fulfillment center procedures such as training, safety, housekeeping, cost reduction, employee involvement, security, etc.

Initiate and coordinate major projects across assigned distribution and fulfillment centers, such as layout changes, equipment and space needs and utilization, capital expenses and major repairs.

Keep current on information and technology affecting functional areas to increase innovation and make appropriate recommendations to leadership as necessary.

Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.

Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.

Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.

Audit, maintain and ensure employee time-keeping and absentee records are accurate.

Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.

Manage resources, making real-time adjustments when needed, to optimize equipment, facilities, employees, methods and materials.

Audit, maintain and ensure employee time-keeping and absentee records are accurate.

Demonstrate the company’s Core and Growth Values in the performance of all job functions.

Job Qualifications:

Education:

Bachelor Degree in Logistics, Supply Chain Management or related field, or equivalent work experience, Required

Experience:

10 years of experience overseeing multiple medium to large-sized distribution centers, Required

Knowledge, Skills, and Abilities:

Competency in budgeting, forecasting, and planning

Ability to develop and implement business plans and goals

Working knowledge of Continuous Improvement

Excellent oral and written communication skills

Excellent interpersonal skills

Working knowledge of basic accounting principles

Knowledge of distribution software

Knowledge of inventory/warehouse management systems

Effective time management and organizational skills

Analytical and problem-solving skills

Handle multiple projects simultaneously within established time constraints

Work independently as well as in a team environment

Maintain confidentiality

Proficient computer skills, including experience with Microsoft Office Suite, specifically Excel, internet

Perform under strong demands in a fast-paced environment

Display empathy, understanding, and patience with employees and external customers

Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Keywords: Ashley Furniture Industries, Inc., Tacoma , Director of Distribution Center, Other , Tacoma, Washington

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