Manager- Transfusion Medicine

Company: CHI-Franciscan St. Joseph Medical Center
Location: Tacoma
Posted on: March 28, 2020

Job Description:

Position Type: Regular Scheduled Hours per 2 week Pay Period: 80 Shift: 8am to 4:30pm Weekends Required: None Primary Location: WA > TACOMA > ST JOSEPH MEDICAL CENTER Job Summary This job is responsible for administering and operating the regional Transfusion Services Dept in accordance with Joint Commission, FDA, CAP and AABB regulations and standards.  An incumbent provides expert advice and guidance on issues related to blood supply, transfusion practices and patient testing in order to promote patient safety and client satisfaction.  Defines, documents, implements, maintains and reviews the effectiveness of the quality system for both the general laboratory and as a subset, the transfusion service.  An incumbent develops, implements, and monitors the Laboratory Quality Plan and, as a subset, the Transfusion Service Quality Plan.  Work also includes oversight of LIS (Laboratory Information System) Blood Bank module operations, CQI activities, and the evaluation/application of new technologies.  Communicates regularly with other hospital department representatives and physicians to facilitate understanding and promote transfusion-related best practices. Work requires knowledge of the standards, practices, techniques and regulatory requirements relating to blood bank and transfusion operations and services. Essential Job Functions The following section contains representative examples of job duties that might be performed in positions allocated to this job class.  FHS is a dynamic organization, and the environment can be fluid.  Roles and responsibilities may be altered to accommodate changing business conditions and objectives as well as to tap into the skills and experience of its employees.  Accordingly, employees may be asked to perform duties that are outside the specific work that is listed.  It is not required that any position perform all duties listed, so long as primary responsibilities are consistent with the work as described.  Performance standards developed for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto. Regulatory Compliance: • Ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards and procedures and applicable regulatory requirements; assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes; identifies need for changes in standards, programs and services, and develops recommendations for consideration by the Director. • Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Operations: • Manages and evaluates the operations, programs and resources of the assigned clinical area/facility to assure that incoming blood, components and critical materials are be received, inspected and tested before acceptance or use, and that all transfusion-related services/activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements; participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces and presents reports on key performance indicators and other significant benchmarking metrics; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Procedures Development/Implementation: • Recommends, implements and evaluates new/revised procedures, guidelines, training materials and/or general communications in support of assigned clinical area/facility to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements. Staff Management and Development: • Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards, assesses clinical competency and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. Performance/Quality Improvement: • Works with management team to ensure the application of consistent practices relating to internal operations, patient care, quality of human resources activities and FHS standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives. Short- and Long-Term Planning: • Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, increasing market share, maximizing resources, cross-selling services, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence. Other Essential Duties: • Reviews any deviation, non-conformance or adverse event involving transfusion services; facilitates the capture, assessment, investigation and monitoring of such events, reporting any qualifying event to the appropriate regulatory authority; participates in retrospective activities to identify recipients of blood/components from donors subsequently found to have (or to be at risk for) relevant transfusion-transmitted infections; works with Medical Director to execute proper notification (e.g. recipient’s physician and/or recipient) as specified in applicable  regulations. • Identifies equipment that is critical to the provision of blood, components and/or services; ensures that qualification and validation, calibration, maintenance and monitoring of such equipment conforms to regulatory requirements. • Promotes process control through change control/validation of new/changed processes/procedures, oversight of the Transfusion proficiency testing program and/or review of quality control, proper storage and/or transportation of blood components and reagents; monitors adherence to established policies, processes and procedures through review of pre-transfusion patient testing; schedules/conducts internal and external assessments of transfusion services operations and quality systems; participates in the review/modification of nursing policies and procedures that relate to transfusion practices; assists in the review of tissue policies/procedures. • Evaluates the ability of vendors/suppliers of critical materials, equipment and services to meet specified requirements, evaluates/participates in the selection of suppliers, including notification to suppliers who fail to meet requirements; meets regularly with vendors to keep current on new technologies and supplies available. • Reconciles monthly invoice from Cascade Regional Blood Services and reviews billing records to ensure that appropriate patient charges have been captured and billed. Performs related duties as required. Education/Work Experience Requirements • Bachelor of Science degree in an approved Medical Technology program, with completion of one 1 year internship in a Clinical laboratory setting, OR • Bachelor of Science degree in a related science field, with two years related work experience that would demonstrate attainment of the requisite job knowledge/abilities in a Clinical laboratory setting or equivalent college level courses and experience. AND • Six years related work experience in a Clinical laboratory setting that would demonstrate attainment of the requisite job knowledge/abilities, with emphasis in Blood Banking. • Two years of work experience at a supervisory or management level is preferred. Licensure/Certification MT (ASCP), CLS (NCA), HHS or equivalent.  Certification as SBB preferred. #CHI-LI Additional Information Requisition ID: 2020-R0279592 Schedule: Full-time Shift: Day Job Market: CHI-Franciscan St. Joseph Medical Center

Keywords: CHI-Franciscan St. Joseph Medical Center, Tacoma , Manager- Transfusion Medicine, Other , Tacoma, Washington