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Clinical Informatics Supervisor

Company: CHI-Franciscan System Services
Location: Tacoma
Posted on: February 16, 2020

Job Description:

Clinical Informatics Supervisor Position Type: Regular, Full-time Shift Schedule: Mon - Fri; Day Shift Scheduled Hours per 2 week Pay Period: 80 Primary Location: Tacoma, WA CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits.  We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country. Our mission is to deliver high quality care that meets ou r patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team! Job Summary: This job is responsible for daily operations and oversight of the EPIC Electronic Health Record (EHR) application support/optimization management team to assure activities are conducted in a cost-effective, consistent and efficient manner, meet customer needs and are compliant with internal policies/standards/procedures.  Work includes organizing, planning and overseeing clinical informaticists and application analysts and for assisting management in maintaining the integrity and quality of the clinical EHR in support of optimal patient care. The responsibilities are performed in accordance with established standards/guidelines and requires considerable knowledge of EPIC applications/modules, including build practices, sufficient to assure compliant operations, manage competing priorities and to exercise judgment and critical thinking in addressing operational issues.  Also requires expertise in supervising, mentoring and evaluating the work of assigned staff.  An incumbent works with higher level management on major operational or business decisions prior to implementation. Essential Job Functions: Oversees, in collaboration with divisional operational leaders, governance councils to support the effective/timely build/maintenance of the CHI Franciscan EHR platform in accordance with CHI Franciscan clinical/operational objectives and in conjunction with National IT and application leadership/teams. Implements and enforces quality control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are understood and followed; Monitors and audits related documentation to ensure conformance with established standards relating to timeliness, and accuracy; prepares periodic productivity reports and program updates for review of higher-level authority. Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that staff are qualified and properly trained to perform assigned job duties. Collaborates with stakeholders on EHR problem statements/issues; provides expert guidance on appropriate application build if technology is the appropriate solution; coaches leaders on other approaches when technology is not the most viable solution. Solicits feedback from stakeholder groups that may prompt application/workflow changes/updates; coordinates transparent communicate cascade and end-user feedback loop; researches and develops responses to requests and issues identified by operational and clinical leaders. Produces and presents reports/metrics relating to process improvement activities; updates project plans and assures that all stakeholders are updated in a timely and comprehensive manner. Coordinates workflow reviews and root cause analyses relating to safety events; recommends modifications as appropriate. Serves as central point of contact for operational and clinical leaders in reference to Epic and related technology. Performs related duties as required. Education/Work Experience Requirements Bachelor’s degree in a related discipline, graduation from an accredited college or university commensurate with the clinical licensure held, and a minimum of one year of related work experience that would demonstrate attainment of the requisite job knowledge/abilities; OR Graduation from an accredited college or university commensurate with the clinical licensure held and three years of work experience in the discipline; OR Master’s degree, graduation from an accredited college or university commensurate with the clinical licensure held. Licensure/Certification Current licensure as a Registered Nurse (RN) by the Washington State Board of Nursing, OR Current licensure as a registered pharmacist by the Washington State Board of Pharmacy. Current proficiency or certification in an Epic module at hire is strongly preferred.  Proficiency or certification attainment will be required within six months of date of hire. Additional Information Requisition ID: 2020-R0271584 Schedule: Full-time Shift: Day Job Market: CHI-Franciscan System Services

Keywords: CHI-Franciscan System Services, Tacoma , Clinical Informatics Supervisor, Other , Tacoma, Washington

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