Manager, IT Quality Assurance

Company: MI Windows and Doors
Location: Tacoma
Posted on: June 17, 2026

Job Description:

Job Description

Location: Tacoma, WA, Venice, FL, or Harrisburg, PA.

Pay Range: $103,700 - $129,700 Depending on experience and qualifications.

Adjusted for the Tacoma market: $111,135 - $142,700 Depending on experience and qualifications.

MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and Western Window Systems is one of the nation's largest suppliers of vinyl windows and patio doors and aluminum windows and doors with plants across the country.

The Manager of Quality Assurance for IT is responsible for establishing, implementing, and maintaining a quality assurance environment and procedures to ensure successful release of developed or configured software applications used in the production of MITER products. This individual will lead a team of QA professionals, managing processes and team members to conduct quality assurance testing, and manage the day-to-day activities of the QA teams.

Responsibilities

Manages the day-to-day activities of the QA team, including scheduling, training, and evaluations.

Manages testing schedules, ensuring the QA team meets expectations and deadlines.

Oversees team members' work to ensure process and procedures are adhered to specifications.

Serves as a QA liaison across the IT Software Solution teams and collaborates with various IT team members (team leads, developers, business analysts, etc.) to complete software initiatives.

Establishes and implements processes and procedures to test all software prior to release into the production environment.

Facilitates automated and manual testing methods such as integration testing, functional testing, load testing and regression testing where required.

Create and execute test plans and related documents that accurately reflect testing of requirements found in the functional design specifications, creates use case scenarios, and conduct pre-release tests with the user community.

Reports test results to development staff and monitors correction and retest of all pre-production code.

Uses a change management tool to track tasks and assignments related to software implementations and modifications.

Maintains accurate log of all incidents as they pertain to a software release.

Performs software test processes for all code/software placed into the QA test environment to identify any software defects. Participates in integration testing, functionality testing, and regression testing.

Tests and validates business requirements and functional specifications have been accurately implemented into software applications. Identifies gaps between business/user requirements and software functionality.

Coordinate activities and manage assignments involving QA analysts, interns, etc.

Provides status reports regularly including established metrics and KPIs.

Develops, maintains, and executes formal written QA Release procedures. Provides governance and confirmation that the necessary testing has been successfully completed and code is ready to be released into the MITER production environments.

Identifies and recommends continuous improvement initiatives to increase team efficiencies and minimize defects in software applications and manufactured products.

Apply industry best practices and developing new tools and processes to ensure quality goals are met.

Practice and ensure change management standardized methods and procedures are used for efficient and prompt handling of all software changes via the company's change management system.

Qualifications

Bachelor's degree in a Technology or Business-related degree.

5+ years of experience as a Quality Assurance Analyst in software development or computer related field.

2+ years of experience as a Quality Assurance Lead is preferred.

Strong computer skills.

Experience in Manufacturing industry is a plus.

Familiarity with ITIL concepts, such as change management, change advisory board, incident, etc.

Familiarity with SDLC methodologies.

Familiarity with automated testing tools.

Strong critical thinking skills; use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Attention to detail and ability to develop and follow procedures required.

Ability to work effectively with internal and external groups with different levels of technological knowledge.

Requires strong analytical and problem-solving skills to work effectively in a cross-functional team environment

What We Offer

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

- Three comprehensive Medical plan options

Prescription

Dental

Vision

- Company Paid Life Insurance

- Voluntary Life Insurance

- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance

- Company-paid Short-Term Disability

- Company-paid Long-Term Disability

- Paid time off (PTO) and paid Holidays

- 401k retirement plan with company match

- Employee Assistance Program

- Teladoc

- Legal Insurance

- Identity Theft Protection

- Pet Insurance

- Team Member Discount Program

- Tuition Reimbursement

- Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

Keywords: MI Windows and Doors, Tacoma , Manager, IT Quality Assurance, IT / Software / Systems , Tacoma, Washington