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Technical Support Analyst II

Company: VirtualVocations
Location: Tacoma
Posted on: September 21, 2023

Job Description:

A company is looking for a Technical Support Analyst II.
Key Responsibilities:

Serve as a technical and operational resource for external clients, internal departments, and companies in areas of application/operational support, issue management, process development, and data analysis
Support in the installation/upgrading of a client environment as a result of application software or custom interface updates
Analyze and identify opportunities to use data, system or workflow to develop new strategies to implement process improvements

Required Qualifications:

Bachelor Degree in Management Information Systems, Computer Science, or related degree or equivalent work experience
2 to 4 years of experience in an analytical role focused on technology
Knowledge of SQL Server Reporting Services and Transact SQL
Knowledge of software development tools (e.g., Microsoft Visual Studio, Microsoft Team Foundation Server)
Familiarity with generally accepted accounting principles

Keywords: VirtualVocations, Tacoma , Technical Support Analyst II, IT / Software / Systems , Tacoma, Washington

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