Customer Support GTM Systems Salesforce Zendesk Business Technology Manager
Company: VirtualVocations
Location: Tacoma
Posted on: September 17, 2023
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Job Description:
A company is looking for a Customer Support GTM Systems
Salesforce Zendesk Business Technology Manager.
Key Responsibilities:
Drive innovation and automation across tools to provide
best-in-class customer experiences
Partner with business leads to define the roadmap for Salesforce
and Zendesk ecosystems
Mentor and provide feedback to a team of business systems
analysts
Required Qualifications:
5+ years hands-on experience designing, configuring, and
integrating Salesforce and related B2B systems
3+ years experience in Zendesk or related customer support tooling
(B2C)
3+ years of people management experience
Experience designing and implementing tooling for B2B and B2C
customer support
Extensive track record of leading efficient execution through agile
delivery
Keywords: VirtualVocations, Tacoma , Customer Support GTM Systems Salesforce Zendesk Business Technology Manager, IT / Software / Systems , Tacoma, Washington
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