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Senior System Administrator

Company: Kitsap Mental Health Services
Location: Tacoma
Posted on: November 22, 2021

Job Description:

Job Description: Job Details Job Location Almira Main Campus - Bremerton, WA Position Type Full Time Education Level HS Diploma / GED Salary Range $29.58 - $36.97 Hourly Job Category Operations Description Senior System Administrator - Network Engineer General Summary of Duties: The Senior System Administrator maintains the reliability and integrity of data on the agencys computer system and provides technical support for the computer hardware and software and other communication systems used at Kitsap Mental Health Services. Supervisory Responsibilities: None Major Responsibilities/Tasks: Perform information management functions on the KMHS Windows network, including program patch upgrades, database management, and archival of old information. Perform maintenance tasks, system security, and file management in the KMHS network. Monitor performance of the system and troubleshoot as necessary. Assemble, install, maintain and troubleshoot problems associated with computers, servers, peripherals, and networks as assigned. Maintain and perform maintenance on agency end-user devices (500+ units). Provide adequate daily backup and archival of all data supported by KMHS by monitoring the backup system. Assist in KMHS mobile device and phone system programming and maintenance. Maintain and manage the KMHS mobile device inventory. Serve as backup Help Desk Representative and remain fully cross-trained in the duties of this position. Serve as primary escalation source for the agency remote access, printing, A/V systems, servers, and all agency end-user computers. Fulfill duties as specified in the I.S. on-call rotation calendar. Be able to step into the I.T. Manager role when required. Be able to function with a level of autonomy consistent with Department needs. In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description. Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique. Benefits: Comprehensive and generous health, dental and vision benefits Up to 19 days of PTO and 8 paid holidays your first year (pro-rated for part-time) An incredible team approach that is dynamic and collaborative Loan Forgiveness, training, and extensive education available Multiple locations and opportunities close to home Advancement opportunities available within the agency Free Employee Assistance Program and parking Full Time, Part Time and PRN positions along with flexible hours for professional advancement Qualifications Minimum Qualifications: EDUCATION: High School Diploma or GED EXPERIENCE: Specialist (minimum 5 years of job-related experience) Five years of experience in the following software: Windows networks, spreadsheets, and database technologies such as SQL. Microsoft and CompTIA certifications. Possess and maintain a valid driver's license with an acceptable motor vehicle report and reliable, insured transportation. Preferred Qualifications: EDUCATION: Associates Degree in a computer-related field. EXPERIENCE: Expert (established subject matter expert, 7+ years of experience) Mid-sized organization I.T. management experience. CERTIFICATION: Project Management Professional (PMP) certification Performance Requirements: KNOWLEDGE: Working knowledge of HP Aruba ProLiant switches, FortiNet firewall, VPN, HIPAA, DUO MFA, Mobileiron MDM, Barracuda Backup, Barracuda Email Security Gateway and Cybersecurity. Working knowledge of cell phones and operation. Working knowledge regarding operation of remote connection methods and computer peripherals. SKILLS: Must possess excellent written and verbal communication skills. Need superior customer service skills, being able to work effectively with a variety of people in all departments to determine their problems and find solutions. Need good organizational skills to schedule and manage multiple service requests and meet customer expectations. ABILITIES: Ability to quickly learn and troubleshoot third-party proprietary software.

Keywords: Kitsap Mental Health Services, Tacoma , Senior System Administrator, IT / Software / Systems , Tacoma, Washington

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