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Credentialed Trainer, Epic

Company: Catholic Health Initiative
Location: Tacoma
Posted on: September 13, 2019

Job Description:

Credentialed Trainer, Epic

Position Type: Regular, Full-time

Shift Schedule: Mon - Fri, 8:00am - 4:30pm

Weekends Required: None

Holidays Required: None

Scheduled Hours per 2 week Pay Period: 80

Primary Location: Tacoma, WA

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach - physical, emotional, and spiritual - is essential to healing the whole person. Come join our team!

Job Summary:

* Delivers in-classroom instruction on assigned applications of the OneCare Epic electronic health record (EHR) system to a diverse audience of End Users. Duties include: 1) leading instruction and competency testing for the Super Users and End Users, 2) providing tutorial or special audience training, and 3) assisting with go-live support for the End Users during the activation periods. The incumbent is also accountable for maintaining the readiness of training rooms, assembling training materials, and generating status reports on training sessions and participating in the quality improvement process.

* This position requires successful completion of the Epic credentialing process which includes a 5 - 7 week training program on the application(s), to include "teach back" methodology, successful completion of a teaching presentation before a panel, and successful completion of a Credentialing exam.

* Travel is required to other FHS sites as needed for meetings and classes.

Essential Duties:

* Delivers classroom instruction for assigned application(s) of OneCare Epic Program.

* Ensures the readiness of training rooms, computer workstations, devices and materials for class.

* Assesses the effectiveness of the curriculum to identify and contribute to quality improvements.

* Provides "Go Live" Support and serves as a training resource to assigned departments/clinics.

* Collaborates with Learn System Administrators to ensure accurate attendance and reporting from classes.

* Performs related duties as required.

* Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence.


Bachelor's degree in Education or healthcare related field plus three (3) years of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities, preferably including training program design and implementation.

Experience in a health-care related environment and providing training with an Electronic Health Record (EHR) preferred.

Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position.


Must obtain Credentialed Trainer status with OneCare Epic Training Leadership team within 90 days of date of hire.

Additional Information

* Requisition ID: 2019-R0244365
* Schedule: Full-time
* Shift: Day Job
* Market: CHI-Franciscan System Services

Keywords: Catholic Health Initiative, Tacoma , Credentialed Trainer, Epic, Human Resources , Tacoma, Washington

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