Retail Operations Supervisor - Duty Free - Seattle-Tacoma International Airport

Company: Hudson Group
Location: Tacoma
Posted on: January 16, 2022

Job Description:

Located at Seattle-Tacoma International AirportA $300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You: A rate of pay of $21.00 per hour A 20% off Hudson Employee Discount A 50% off Hudson Food & Beverage Discount $300 hiring bonus for joining our team!This Retail Operations Supervisor Job Is For You, If You Would Enjoy: Ensuring that all Duty Free store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates. Working at the Seattle Tacoma International Airport Your Team is counting on you as a Retail Operations Supervisor to: Provide fully open and flexible availability to work any shift between the hours of 4:30 am and 2:00 am any day of the week, including weekends & holidays Work a full-time scheduleRetail Operations Supervisor Job Duties: Conducts store opening/closing/ shift change procedures. Provides staff training. Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation, void processing, and deposits. Ensures that money is secured at all times and cash above $500 is removed from the register for safekeeping. Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager. Ensures that staff report to work on time, dressed in clean full uniform, including nametags. Ensures all sales associates are aware of daily sales targets. Ensures customers are greeted promptly and served by knowledgeable, well-trained associates. Demonstrates effective management of customer queuing Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes. Ensures that all staff tardiness and absences are reported to management. Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk. Ensures that staff is aware of procedural changes and/or other latest memorandums. Ensures that staff is offering an up-sell/add-on sale to each customer. Has in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor? Ensures all damaged goods are returned to the warehouse properly tagged. Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping). Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.Required Qualifications: Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff. Provides supervision and support to store staff. Works with on-site jobbers and sales representatives. Leadership qualities, interactive, and approachable. Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities. Good problem-solving skills. Must pass US Customs 10 year background checkPreferred Qualifications: High School Diploma or equivalent One or more years of retail supervisory experience Previous Duty-Free experience Some of our company-offered benefits for you and your family include: Health & Well Being: Medical/Dental/Vision Insurance Paid Time Off Various Personal and Parental Leave Programs Universal Life Insurance Retirement Programs & Matching Employee Contributions: 401K & RRSP Employee Recognition & Anniversary Programs Training, Development, and Growth Opportunities Tuition Assistance & Scholarship ProgramsHudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds, and identities.All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123

Keywords: Hudson Group, Tacoma , Retail Operations Supervisor - Duty Free - Seattle-Tacoma International Airport, Hospitality & Tourism , Tacoma, Washington