Concierge Lounge Attendant / M-Club Attendant - Seattle Marriott Bellevue - (19000DSC)
Company: Marriott International, Inc.
Location: Tacoma
Posted on: January 15, 2021
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Job Description:
Here's To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
International's flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International''s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if you're happy, our guests will be
happy. It's as simple as that. Our hotels offer a work experience
unlike any other, where you'll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. That's The JW Treatment. The
Seattle Marriott Bellevue, located at 200 110th Avenue NE, WA,
98004 is currently hiring a Concierge Lounge Attendant / M-Club
Attendant. Responsibilities include: Respond to guest requests for
special arrangements or services (e.g., transportation,
reservations, dry cleaning) by making arrangements or identifying
appropriate providers. Respond to special requests from guests with
unique needs and follow up to ensure satisfaction. Gather,
summarize, and provide information to guests about the property and
the surrounding area amenities, including special events and
activities. Answer, record, and process all guest calls, messages,
requests, questions, or concerns. Contact appropriate individual or
department (e.g., Bellperson, Housekeeping) as necessary to resolve
guest call, request, or problem. Review shift logs/daily memo books
and document pertinent information in logbooks. Monitor club lounge
for seating availability, service, safety, and well-being of
guests. Report accidents, injuries, and unsafe work conditions to
manager; and complete safety training and certifications. Follow
all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets. Welcome and
acknowledge all guests according to company standards, anticipate
and address guests'' service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language, prepare and
review written documents accurately and completely, and answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to the concerns
of other employees. Comply with quality assurance expectations and
standards. Stand, sit, or walk for an extended period of time or
for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors. To apply now, go
to: https://jobs.marriott.com/marriott/jobs/19000DSC?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Inc., Tacoma , Concierge Lounge Attendant / M-Club Attendant - Seattle Marriott Bellevue - (19000DSC), Hospitality & Tourism , Tacoma, Washington
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