Valet Driver
Company: Imperial Parking (U.S.) LLC
Location: Tacoma
Posted on: January 10, 2021
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Job Description:
Who You'll Work For? REEF's mission is to connect the world to
your block. We transform underutilized urban spaces into
neighborhood hubs that connect people to locally curated goods,
services, and experiences. With an ecosystem of 4,500 locations and
a team of 15,000 people, REEF is the largest operator of mobility,
logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our
communities moving forward in a sustainable and thoughtful way.
What You'll Do The Valet Driver ensures the safe and efficient
parking of guest vehicles while delivering service that exceeds our
customer/client's expectations. The Valet Driver is responsible for
responding quickly to customers' requests and providing caring
interactions with all guests at their assigned location. The Valet
Driver works closely with fellow team members, Operations Manager,
and/or Shift Supervisor to ensure that quality and safety standards
are met at all times as well as adhering to state and local laws.
Employee must be able to perform essential functions of the
position with or without reasonable accommodations. Meet and greet
all guests upon arrival; open guest vehicle doors, assist with
unloading vehicle when necessary. Retrieve keys from guest; issue
ticket to guest or enter customer information using electronic
device. Park guest car in appropriate space, ensure safe and
appropriate operation of guest vehicles. Inspect vehicle for
preexisting damage record information using electronic device or
manual ticket; correctly record the make, model and exact location
of each vehicle. Quickly retrieve vehicles for waiting guests;
assist guests with loading luggage or personal items when
necessary. Provide excellent customer service to guests; respond to
guest inquiries in a courteous manner, give directions to nearest
highway, destination, etc. Direct traffic, position barricades, and
arrange for towing service when necessary. Immediately report any
incidents or claims to Operations Manager or Shift Lead. Request
and collect relevant fees for use of service. Assist in reconciling
end of shift revenue against the ticket distribution, when
necessary. Communicate professionally at all times with guests,
client, and teammates What We Want From You: At least 18 years of
age Valid Driver's License Ability to operate manual transmission
vehicles (stick shift) Excellent customer service and communication
skills Ability to verbally communicate with guests Previous valet
experience, preferred What We'll Provide (Full-Time Employee Only)
Medical Dental Vision Life and Disability 401K Paid Time Off (PTO)
PHYSICAL DEMANDS: Operate guest vehicles requiring normal
coordination, including eye-hand, hand-foot Move from valet stand
to customer cars by walking or running for extended periods of
time, sometimes for entire duration of shift Occasionally lift and
carry customer luggage or personal items, up to 50 lbs. WORKING
CONDITIONS: Work is performed outdoors for extended periods of time
including up to the entire duration of shift. Employees are subject
to environmental conditions including extreme heat and cold
weather. Protection from weather conditions may be provided, but
not necessarily from temperature changes. REEF Technology is an
equal opportunity employer, and we value diversity at our company.
REEF does not discriminate on the basis of race, religion, color,
sex, national origin, gender identity, gender expression, sexual
orientation, age, marital status, veteran status, or disability
status. REEF complies with all applicable equal employment
opportunity legislation in each jurisdiction in which it operates.
Impark is an Equal Opportunity and Affirmative Action Employer -
Minorities/Females/Veterans/Individual with a Disability/Sexual
Orientation/Gender Identity
Keywords: Imperial Parking (U.S.) LLC, Tacoma , Valet Driver, Hospitality & Tourism , Tacoma, Washington
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