Shelter Monitor
Company: Low Income Housing Institute
Location: Tacoma
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Shelter Monitor Kingfisher
Posted on: 02/02/26 Location: 1824 S 84th St Tacoma WA 98455 Hours:
FT 40hrs Monday - Friday 9am - 5pm Reports To: Shelter Operations
Manager Pay Range: $21.90 - $28.34 Position Type: Non-exempt,
unionized position (OPEIU 8). This position monitors activities at
the Shelters and maintains a safe environment for all Program
Participants. This position also provides emergency coverage as
needed and works closely with other Shelter Monitors, and the
Shelter Operations Manager. Responsibilities: Assist
clients/participants in completing intake and exit paperwork.
Monitor individuals entering and exiting the shelter and enforce
guest policy. Maintain logs and complete incident reports. Handle
donations. On-site presence in the shelter, provide assistance to
the program participants. Monitor activities, safety, security and
cleanliness in the shelter. Perform light-maintenance and
janitorial of common areas, entry, kitchen, community space,
bathrooms, grounds and the perimeter of the shelter. Prepare vacant
units including light maintenance and cleaning and painting.
Cleanup any biohazards with appropriate Personal Protective
Equipment (PPE). Respond to program participants' concerns and
questions. Provide info and feedback to Shelter Operations Manager
on on-going operations and the welfare of program participants.
Respond to emergencies, perform grounds checks. Call 911 in case of
emergencies such as fire or injuries. Alert LIHI staff and
management of incidents, safety concerns and other related issues.
Responsible for detailed reporting and documenting all incidents
and maintenance needs and operational issues in writing through the
assigned platform/system, in a timely fashion (within 24 or 48
hours for non-emergent issues). Foster a clean and safe
environment. Engage with assigned training and comply with training
deadlines. Utilize PPE Equipment and follow PPE protocols. Other
duties as assigned. Minimum Qualifications: Ability to work with
minimal supervision. Ability to work with people with sensitivity
to cultural, race, gender, mental health and class issues Problem
solving and conflict resolution skills. Basic computer skills Able
to read, write and communicate in English. Preferred Qualification:
Experience providing services to low-income and/or people
experiencing homelessness. One year maintenance, customer service
and/or direct service. Other Requirements: Must have access to
reliable transportation. Must pass criminal background checks and
drug screening. Typical Physical Requirements for this type of
position Benefits for this position (pro-rated for part time
employees) •Generous vacation and sick leave •10 paid holidays and
1 floating holiday •Employer-Paid Medical, Dental, and Vision (with
HRA, HSA & FSA options) •Employer-Paid Life and AD&D Insurance
•401k offered for unionized employees (through OPEIU8) •403b
offered for non-union employees •Employee Assistance Program
•Travel Assistance Program •Aflac offered for all employees About
us: The Low Income Housing Institute (LIHI) has a 30-year history
and track record of owning and managing low-income housing;
developing innovative solutions to homelessness; advocating for
housing justice; providing supportive services; and operating
hygiene services for homeless people at our Urban Rest Stops. LIHI
staff have developed over 5,000 affordable housing units and
manages over 3,000 units including rental housing, permanent
supportive housing and transitional housing. The populations served
include: families, singles, seniors, veterans, young adults,
immigrants, low wage workers, and people living with physical and
mental disabilities. LIHI is one of the largest nonprofit housing
organizations in the state. Our properties are located in Seattle,
King County, and five adjacent counties. LIHI is a national leader
in sponsoring tiny house villages as a crisis solution to
homelessness. Annually, the tiny house villages and shelters serve
2,000 homeless people and our hygiene programs serve over 8,000
homeless people. LIHI staff is collaborative, dynamic, and
dedicated to taking bold steps in ending homelessness and creating
supportive communities for people to thrive. FT 40hrs Monday -
Friday 9am - 5pm FT 40hrs Monday - Friday 9am - 5pm
Keywords: Low Income Housing Institute, Tacoma , Shelter Monitor, Healthcare , Tacoma, Washington
