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Manager -Mary Bridge Ambulatory Business Operations

Company: MultiCare Health System
Location: Tacoma
Posted on: October 13, 2019

Job Description:

Manager -Mary Bridge Ambulatory Business Operations
Job Number: 73594
Location: Tacoma, WA

Job Category: Management / Supervisory
Employment Type: Full-Time Regular
MultiCare Entity: Mary Bridge Children's Hospital
FTE: 1
Specialty: Not Applicable
Department: Admin OP Clinics MBH
Shift: Day
Work Schedule: Monday-Friday

Based out of Mary Bridge Children's Hospital in Tacoma.
The Manager of Mary Bridge Hospital and Health Network (MBHHN) Ambulatory Business Operations partners directly with the business unit leader(s) and the Mary Bridge finance team to optimize the business unit performance and the execution of financial and strategic goals. MBHHN Ambulatory Bus Operations Mgr. establishes and manages relationships within the business unit, gaining in depth understanding of the business unit's operations and its financial information needs to provide financial guidance and decision-making support. MBHHN Ambulatory Bus Operations Mgr. organizes, analyzes, and presents high value analysis and interpretation of data to support the business unit's revenue cycle and operations functions and serves as a key contact and knowledge authority on operations.

PRINCIPAL ACCOUNTABILITIES
- Monitors and evaluates the quality and effectiveness of front office teams in all MBHHN Ambulatory locations, creating and delivering training as necessary to increase overall staff competency.
- Serves as a key contact and knowledge authority on operations
- Assesses and communicates financial outcomes for the business unit, including monthly statements and progress towards revenue cycle goals
- Drives cost structure and margin improvement
- Performs complex research and revenue cycle projects analysis
- Develops and prepares complex spreadsheets and presentations
- Advises MBHHN leaders on productivity and staffing benchmarks
- Supports assigned operating MBHHN leaders with various initiatives, financial metrics, reports, and analyses
- Provides support with various initiatives and task forces throughout the health system
- Ensures the accuracy, reliability, and timeliness of requested reports and analyses and provides interpretation of findings
- Assists with the complex analysis of the annual POS goal-setting process. Reviews all MBHHN revenue cycle goals and project organizational changes necessary to support.
- Assists in the development and preparation of presentations for assigned MBHHN leaders, and ensures the accuracy of their contents
- Verifies and communicates business unit annual POS and Revenue Cycle Goals (denials, etc.)
- Supports operational growth of MBHHN Ambulatory programs
- Retrieves and manipulates data from multiple MHS applications
- Assists the MBHHN leadership to prioritize and allocate financial analyst resources and assists in the mentoring, guidance and evaluation of performance
- Accepts project assignments and ongoing responsibilities outside of the assigned business unit as needed and directed by the MBHHN leadership
- Interacts and communicates with Finance team, directors and managers to ensure timeliness of accurate data and analysis
- Assesses clinic utilization in partnership with MBHHN clinic leadership.
- Contributes to the success of the organization by meeting organizational competency expectations, continuously learning, and by performing other duties as needed or assigned
EDUCATION & EXPERIENCE
- Bachelor's degree in Business Administration, Accounting, Finance or a healthcare field required
- Master's Degree in Business, Finance, Hospital Administration, required
- Five (5) years of work experience in business operations, finance, billing, or accounting for a healthcare organization or in a medical group setting required
- Three (3) years of experience in a supervisory or lead capacity
- Consideration may be given to internal candidates not meeting the minimum qualifications

Company Description:

Why Work for MultiCare?The reasons to work at MultiCare are as unique as the people who do. If you're motivated by career advancement, you'll appreciate our world-class employee education programs. If you love to work with technology, you'll find plenty of it here. And, of course, you can expect competitive pay and benefits. Most of all, you'll get to work with a diverse, talented team of employees who share our commitment to quality patient care.Provider ServicesAt MultiCare, Provider careers are both challenging and rewarding. As a MultiCare employee, you---ll find everything you need to excel in your job: outstanding facilities and resources, exceptional teammates, and a beautiful natural setting. Whether you join us as a MultiCare employee or one of our private practice physicians, you---ll find the work rewarding---both personally and professionally.--

Keywords: MultiCare Health System, Tacoma , Manager -Mary Bridge Ambulatory Business Operations, Executive , Tacoma, Washington

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