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Community & Public Relations Manager

Company: Better Business Bureau Northwest + Pacific
Location: Tacoma
Posted on: July 13, 2019

Job Description:

The Community and Public Relations Manager serving Western Washington will act as the regional BBB spokesperson and brand ambassador. This person is responsible for fostering relationships with current members, media and consumers. Responsibilities include event and project management, social media, media spokesperson and content production. The position will require regular travel including evenings and weekends. ESSENTIAL DUTIES AND RESPONSIBILITIESCommunity Development - includes support of community members, businesses, and Accredited Businesses Act as the liaison between BBB and the local business community, community organizations, military installations, seniors and young consumers Identify and successfully communicate BBB's values to prospective business and community leadersAct as point of contact for PR/media in assigned territory; build and maintain relationships with media and create engaging, relevant content for traditional media including performing interviews, generating timely content; responsible for tracking PR analyticsPost regularly to social media accounts including Facebook, Twitter, Instagram and LinkedIn, write timely blogs and newspaper columnsIdentify and maintain a local Advisory Committee, hosting quarterly meetings and communicating with members monthlyProvide face to face customer service to current Accredited Businesses on a rotating basis in assigned territoryMaintain membership in local community organizations and provide regular attendance at their functions, e.g. economic development organizations, trade associations, local industry groups and government agenciesResponsible for generating sponsorships and BBB community partnersPlan and execute BBB events for both consumers and businesses. Secure sponsorships and co-op advertising opportunities to promote BBB brand Identify and carry out educational programs to target demographics - including seniors, K-12 and college students. Establish a speaker's bureau and perform speaking events in multiple communities.Act as a resource to government bodies that establish or review laws, ordinances, licensing or regulationsResearch and be proficient with state business climate and economic drivers; understand cultural dynamics and primary industries Event ManagementHelp create and manage regional events including, Secure Your ID Day, Torch Awards and other sponsored eventsManage and track event expenses; ensure budgets are managedPlan and execute BBB events for both consumers and businesses. Secure sponsorships and co-op advertising opportunities to promote BBB brand.Manage BBB marketing materials - specifically swag and collateral used at events and giveaways hosted and attended in assigned territory BBB Internal Department SupportCollaborate with BBB management to carry out organizational goals and objectivesAssist other team members with outreach and event planning needsShare activity schedule, media interactions and related content with the Social Media Manager for disseminationProvide content for Torch Talk, BBB Blog and other marketing communication vehicles specific to the regionAssist other departments with face to face interactions when needed, e.g. assist Business Engagement with focused visits to Accredited Businesses, provide complaint processing facilitation and counsel to both consumers and businesses, site visits to research potential scam businessesIdentify under-served members and share ideas for new marketing opportunities with the Marketing teamMaintain vigilance of assigned territory advertising through print and media subscriptions to share advertising review and investigations opportunities with the Operations DepartmentMaintain statistical entries on Development team dashboard of all activities and brief executive management regularly on upcoming events and project outcomes QUALIFICATIONS--- Bachelor's Degree and a minimum of two years in communications-related position.--- Willing to travel up to 50% of the time for business purposes.--- Valid Driver's License and clean driving record.--- Experience creating communications and outreach plans.--- Excellent communication and presentation skills to a wide range of audiences.--- Deep and broad business acumen with strong analytical, decision making and problem solving skills.--- The ability to lead and execute in a multi-task, fast-paced dynamic environment.--- A strong talent mindset - exceptional people management and team performance experience. BENEFITS:Medical, Dental, and Vision Insurance Plans; eligible the first of the month after start date100% employer-paid life insuranceOptional insurance plans (short-and long-term disability, additional life, accident, etc)Paid Time Off (PTO) after 90 daysPaid holidays, plus your birthday off with paySafe Harbor (immediate vesting) 401(k) plan with up to 6% company match BBB is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, color, gender, gender identity, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law. We are dedicated to providing a work environment that is free from discrimination and harassment, and where employees are treated with respect and dignity.

Keywords: Better Business Bureau Northwest + Pacific, Tacoma , Community & Public Relations Manager, Executive , Tacoma, Washington

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