Direct Client - Sr IT Technical Project Manager - Network Operations Center

Company: Chateck Inc
Location: Seattle
Posted on: May 15, 2025

Job Description:

Role: Direct Client - Sr IT Technical Project Manager - Network Operations Center (NOC) Experience Preferred

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Location: Remote (PST Hours Preferred)
Duration: 12+ months

Job Summary:

We are seeking a Sr IT Technical Project Manager to support one of our direct clients. This role will focus on process optimization, cross-functional collaboration, and project delivery within a technical and network operations environment. Candidates with experience in Network Operation Center (NOC), MSPs, and ServiceNow will be given priority. This position requires a blend of technical expertise, problem-solving acumen, and the ability to drive highly collaborative projects in a dynamic environment.

Years of Experience:

10+ years in project management roles
5+ years in technical environments with cross-functional team collaboration

Technology Requirements:

General understanding of NOC operations and network PM work
Familiarity with ServiceNow (Preferred)
Microsoft Office Suite (Excel, PowerPoint, Outlook)

Degree or Certifications Required:

No mandatory certifications: experience is key
PMP / Agile / Scrum certifications are a plus

Top Candidate Skills & How Applied:

#

Skill

Years

Application

1

Project Management (Technical Focus)

10+

Delivered complex, cross-functional technical projects with process oversight and milestone tracking

2

Network Operations Center / ServiceNow

7+

Oversaw NOC-related workflows, escalations, and asset/service tracking using ServiceNow

3

Maintenance for Retail Stores

5+

Managed IT and infrastructure project lifecycles including store maintenance coordination and vendor collaboration



Required Knowledge, Skills and Abilities:

Strong technical background with project ownership
Excellent facilitation, problem-solving, and critical thinking skills
Proven ability in process changes and optimization
Strong organizational, documentation, and communication skills
Ability to drive meetings, report data, and maintain project timelines
Experience working in highly interactive, meeting-heavy environments
Comfortable working in PST hours
Experience with retail store maintenance, MSPs, and ServiceNow is a bonus

Summary of Key Responsibilities:

Drive cross-functional collaboration and meetings across various teams
Maintain accurate project schedules, track deliverables, and report project status
Lead process changes initiatives and ensure optimization across departments
Act as a liaison between technical and non-technical teams
Ensure all projects are aligned with strategic goals and remain on track
Provide timely updates, escalations, and ensure stakeholder satisfaction
Balance multiple concurrent initiatives while keeping attention to detail

Keywords: Chateck Inc, Tacoma , Direct Client - Sr IT Technical Project Manager - Network Operations Center, Executive , Seattle, Washington