Vice President Operations

Company: CommonSpirit Health
Location: Tacoma
Posted on: March 19, 2023

Job Description:

OverviewIn 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.The Vice President Operations role at - in - Tacoma,WA - is a senior management job responsible for providing administrative leadership - to ensure that operations are conducted in accordance with strategic business plans, professional/clinical standards and applicable regulatory/accreditation requirements and produce fully integrated, high quality and cost-effective health care outcomes. -The services at St. Joseph Medical Center include :

• A - -with a Level III neonatal intensive care unit (NICU) and our new -
• Convenient -
• Around-the-clock -, including a Level II Trauma Center
• -from the Puget Sound's leading cancer specialists
• -at the South Sound's largest heart and vascular center
• , -including a - -that features a dedicated nurse navigator and care coordinator
• , including leading-edge - -radiosurgery for brain tumorsThree Virginia Mason Franciscan Health Hospitals Again Ranked as Best Hospitals in Washington State by U.S. News and World ReportVirginia Mason Medical Center in Seattle, St. Joseph Medical Center in Tacoma, and St. Michael Medical Center -in Silverdale ranked as Best Hospitals in Washington stateEach year, U.S. News & World Report publishes a list of top-performing hospitals within the nation, state, and region. For the 2022-2023 rankings and ratings, U.S. News evaluated more than 4,500 hospitals across 15 specialties and 20 procedures and conditions. This year, 103 hospitals in Washington state were evaluated and only 14 hospitals were recognized -- three of which were Virginia Mason Franciscan Health facilities."The hospitals named among the best have extensive medical expertise and a history of delivering good outcomes," said Ben Harder, chief of health analysis and managing editor at U.S. News. "When patients and their medical professionals are considering their options for care, the rankings are designed to help them identify hospitals that are superior in the kind of care they may need."ResponsibilitiesJob Duties:In the context of day-to-day operations, an incumbent has direct oversight of site-based functions to include plant operations, environmental services, dietary, supply chain/material management as well as clinical operations. Work is focused on optimizing culture, quality, safety and the patient experience in partnership with physician leadership, ensuring that the operational needs of the hospital are understood and addressed in short- and long-term strategic planning, leading significant change management and performance improvement initiatives, maximizing financial performance and creating effective relationships with external constituencies to deliver sustained value to the community. -The role will maintain close ties to all hospital departments and medical staff to assure efficient, cost-effective and compliant operations and to identify/address/resolve challenges in a timely manner.Responsibilities include:
  • Overseeing financial management of assigned facility, including monitoring budgets, productivity measures and other internal controls to assure defined targets and maximum performance measures are attained.
  • Recommending/overseeing capital improvements such as upgrading hospital facilities, including construction/renovation of structures and purchase of new equipment.
  • -Leading/implementing initiatives, programs and projects to monitor, evaluate, integrate and improve overall hospital operations and quality of care in line with health-care reform mandates and new organizational/delivery models.Operational Accountability
    • Plans, directs and evaluates hospital operations to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements; coordinates with Market President, Director-Nursing Operations and other key stakeholders to ensure timely and effective execution of key strategic plans and objectives.
    • Directs the development of reports on key performance indicators and other significant benchmarking metrics; makes presentations to present results to executive stakeholders.
    • Directs the development, implementation and evaluation of new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of the organization to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation/contractual requirements; ensures that all support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements.
    • Cultivates and maintains professional relationships with community constituents and other external entities/stakeholders to foster opportunities for enhanced community interaction/involvement, revenue enhancement/increased market share, and to positively impact public perception and brand awareness.
    • Short- and Long-Term Planning
    • Works with the Market President, VMFH/CommonSpirit Health leadership and other key stakeholders in the ongoing formulation of strategies, initiatives, priorities, objectives, business development/marketing plans and related policies/procedures; directs and coordinates the development/implementation of formal strategic/tactical plans, to include both short- and long-term business planning; makes effective presentations with regard to future recommendations, key performance indicators and other significant benchmarking metrics.
    • Keeps abreast of national best practices and develops strategic programs that become best practices; ensures the ongoing assessment of the strengths and weaknesses of the organization to better identify future organizational development needs, priorities and challenges. Evaluates existing systems/program/priorities and future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and facility/service line volume projections; develops and executes methodologies for measuring impact, return on investment and/or effectiveness in meeting overall objectives and achieving expected results.Budget Administration
      • Directs the development of the annual operating/capital budget; identifies, aligns and optimizes resources to positively impact organizational strategies towards achievement of goals; reviews monthly financial reports to ensure budgetary objectives are achieved; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner.
      • Oversees the preparation of timely, complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps interested parties apprised of all issues with potential for budgetary impact.
      • Staff Management and Development
      • Directs and evaluates the work of subordinate management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; makes employment decisions, establishes performance standards and evaluates management performance; educates, guides, counsels and develops management staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
      • Meets periodically with site-based managers who have direct reporting relationships to regional management (e.g. Lab, Pharmacy, Therapies, etc) to gather feedback regarding clinical functions and to review matters such as budget, productivity, clinical outcomes, staffing, ongoing projects and others of similar importance; identifies issues and works with regional management and site-based manager to address and resolve as appropriate.
      • Meets regulatory with VMFH Strategic Service Line Executive Directors to provide input for the purpose of developing strategic initiatives and coordinating key tactics to implement the annual Strategic Plan.Regulatory Compliance
        • Ensures compliance with internal/external legal, contractual and regulatory standards and requirements relative to matters under defined scope of responsibility, and that effective controls are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices in meeting expectations and producing desired results consistent with federal, state and regulatory requirements.
        • Keeps abreast of changing regulatory requirements/regulations, professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and recommends effective response/solution while maintaining acceptable service levels and work quality. - Business Development/Marketing
          • Ensures the development and execution of effective marketing strategies and promotional materials that are designed to enhance awareness, expand market share and increase revenues to VMFH; identifies and implements strategies/opportunities to differentiate VMFH programs and services from those of other health-care -providers; participates in community awareness activities to promote clinical programs/services.QualificationsEducation/Work Experience Requirements :
            • Master's degree from an accredited college or university in healthcare administration, business administration or other discipline related to the duties of the position, and a minimum of seven years of upper management-level experience that would demonstrate attainment of the requisite job knowledge/abilities, including five years of leadership work experience.Job Knowledge/Abilities:
              • Experience with principles, practices and tools relating to hospital/health system administration, strategic business planning, program development and continuous process/performance improvement.
              • Experience with health care reform initiatives and legal issues pertaining to health care sufficient to apply to strategic planning, operations and programs.
              • -Knowledge of the content, intent and application of regulations, policies, standards, operations, and requirements applicable to the business function(s) under designated scope of authority.
              • -Knowledge of the principles, practices, regulatory requirements and VMFH policies applicable to budget administration, financial management, employee supervision and performance management.
              • Experience with managed care, including capitation and contracting issues.
              • -Knowledge of the principles, practices, methodologies and tools relating to structured performance improvement methodologies.
              • Knowledge of the standards, practices and tools relating to effective group presentation, facilitation and communication.
              • Communicate functional concepts and expertise to senior management and other interested parties to facilitate strategic planning and achievement of business objectives.
              • Influence/persuade others, negotiate effectively with diverse groups of high-level individuals, and create buy-in for services, programs, and initiatives.
              • Effectively lead, direct, develop and evaluate the work of subordinate management staff and matrixed managers reporting to other functional leaders.
              • Analyze and evaluate results to determine whether activities effectively address and support business objectives, and produce the expected outcomes and return-on-investment.
              • Strategize, develop, implement and evaluate business plans, initiatives, standards, and policies/procedures.
              • Identify budget variances, compliance deficiencies and/or systemic weaknesses and implement timely corrective action/performance improvement to forestall or remedy.
              • Keep abreast of trends, emerging technologies, best practices and new/changing regulatory requirements impacting matters within designated scope of authority.
              • Convey information effectively in verbal and written communication, and through group/business presentations.
              • Establish and maintain effective working relationships as required by the duties of the position, and to work effectively with key stakeholders/constituencies in all aspects of ACO/CIN management.
              • Use office equipment and automated systems/applications/software at an acceptable level of proficiency.

Keywords: CommonSpirit Health, Tacoma , Vice President Operations, Executive , Tacoma, Washington