Assistant Nurse Manager, Clinical Operations, Specialty Services (Seattle)

Company: Kaiser
Location: Tacoma
Posted on: November 25, 2022

Job Description:

*** Sign-On Bonus Eligible *** -ASSISTANT MANAGER FOR FLOAT POOL, INTERVENTIONAL PAIN, OUTPATIENT ANESTHESIA. - ONE YEAR CHARGE NURSE OR LEAD EXPERIENCE REQUIREDNURSING OR NON-NURSING DEGREE REQUIRED. - ONE YEAR CHARGE NURSE OR LEADERSHIP EXPERIENCE IS REQUIRED. - SOME REMOTE WORK OPTION IS INCLUDED. -Job Summary:Manages daily clinical operations in designated areas within a medical center under the direction of the MCM or COM. The Clinical Operations Supervisor is directly responsible for the clinical teams and services within a designated area and works closely with providers and managers to assure the delivery of clinical, ancillary, and business services in the medical center in a way that meets or exceeds standards while providing an excellent patient experience across all services.Essential Responsibilities:

• Operational Excellence: Manages the daily operations of assigned clinical teams and services within a medical center to assure optimal delivery of safe, appropriate, accessible care and service. Supports/facilitates coordination of workflow across medical, nursing, technical, ancillary and office staff. Collaborates with managers in the medical center to align operations and implement/monitor interdisciplinary change initiatives, including access, workflow, quality, service and safety improvements. Assures adequate staffing levels are in place to meet patient needs.
• Patient Experience: Assures that staff deliver patient care that meets or exceeds clinical quality and safety standards. Trains and supports staff in delivering a consistent customer experience. Resolves service/care issues, unusual occurrences (UOs), including patient complaints, as they occur within assigned area.
• Staff Engagement and Development: Manages staff, including selection, training and development, performance management, recognition, discipline and termination. Supports all team members, including medical staff, in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.
• Financial Stewardship: Manages within resources allocated. In collaboration with other medical center management colleagues, makes operational adjustments as needed to meet financial targets.
• Compliance and Emergency Preparedness: Establishes processes to monitor and support frontline staff in maintaining clinical standards and practice in accordance with local, state and federal requirements. Assures ongoing compliance and adherence to GH policy/procedure, as well as other compliance, regulatory and accreditation requirements. Assures that staff within the clinical team are trained and know what is expected during and after an emergency. -#RNMGR Basic Qualifications:Experience
• Minimum one (1) year of outpatient operations experience as a nurse.
• Minimum one (1) year of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.Education
• Associates degree in nursing.License, Certification, Registration
• Basic Life Support required at hire
• Registered Nurse License (Washington) required at hire -Additional Requirements:
• Ability to mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
• Ability to manage multiple tasks simultaneously.
• Able to prioritize and effectively anticipate and respond to issues as they arise.
• Effective communication, collaboration and change management skills. -Preferred Qualifications:
• Three (3) years of increasingly responsible outpatient operations experience as a nurse.
• Two (2) years of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.
• Knowledge of regulatory requirements, managed care, health care delivery systems and nursing practice.
• Financial management skills.
• Bachelors degree in nursing.Job Schedule: Job Category: Nursing Licensed & Nurse Practitioners, RN Manager

Keywords: Kaiser, Tacoma , Assistant Nurse Manager, Clinical Operations, Specialty Services (Seattle), Executive , Tacoma, Washington