Inside Sales Manager

Company: Trimlite LLC
Location: Tacoma
Posted on: June 23, 2022

Job Description:

Summary:
We are looking for an experienced Inside Sales Manager to oversee and support our inside sales team. The goal for the Inside Sales Manager is to be able to build and train a high-performance inside sales team that delivers high customer satisfaction.
The Inside Sales Manager will monitor sales metrics and manage the entire inside sales administration process. This person will need to have strong interpersonal and team skills, as they will interact with all internal departments and external customers. They should also be able to lead and motivate the sales team to achieve specific goals. In addition, this person will be working in a fast-paced environment and will need to juggle many projects and needs simultaneously. We expect this candidate to be data-driven and continuously improve their team and function.

Responsibilities:
Manage the inside sales team
Manage/schedule workflow for their staff
Ability to manage and execute order entry into MRP system
Build customer relationships with customers via phone, fax, e-mail and in person
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on inside sales metrics and suggest improvements
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Build an open-communication environment for your team
Liaise with Marketing and Product Development to ensure brand consistency and increase sales
Qualifies business prospects and develops lead funnel to convert any new leads
Works with Purchasing as needed for sourcing and product availability
Prepare quotes of various size for our customers and follow through to completion and delivery
Other duties as assigned by direct supervisor or General Manager
Benefits:
PTO, Paid Holidays
Excellent Benefits Package: Medical, Dental, Vision, Short & Long-Term Disability, HRA, FSA, 401K with employer match
Fun and fast paced work environment!

2+ years of Inside Sales Management experience, required
2+ years managing and growing a team
Hands on experience managing and using a CRM software
Works comfortably in a variety of ERP systems
Fluent in Microsoft Office products, in particular Excel
Able to manage multiple projects simultaneously
Work in a fast-paced environment
In-depth understanding of the inside sales administration process
Excellent interpersonal and team management skills
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
BS or BA degree in Business Administration or similar or similar work experience

PI182394727

Keywords: Trimlite LLC, Tacoma , Inside Sales Manager, Executive , Tacoma, Washington