Operations Manager

Company: United Site Services
Location: Tacoma
Posted on: April 9, 2021

Job Description:

USS is looking for a dynamic Operations Manager who will be responsible for managing all operational functions at a branch. If you have the will to win and are a team player, this role is for you.
RESPONSIBILITIES:

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• Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s) and shop. Review of all paperwork including manifests, routing tickets, DVIR's, etc. for completion and accuracy.
  
• Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care.
  
• Work directly with other departments to ensure excellent/positive communication within region. Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers.
  
• Maintain proper staffing levels to meet and exceed customer and branch needs.
  
• Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, fuel, etc.
  
• Work with the Regional Vice President to develop and implement standard practices, efficiency recommendations, etc.
  
• Responsible for fleet DOT administration including, log books & record maintenance, etc.
  
• Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity.
  
• Responsible for the administration of the company's safety program at the branch. Works with Safety & HR departments to safety coordinate training, where necessary.
  
• Responsible for employee development & conducting periodic performance reviews.
  
• Create and maintain a positive, safe and effective work environment.
  
• Drive/operate variety of company vehicles.
  
• Pull trailers with company vehicles.
  
• Special/other projects as assigned by management.
  
  In order to be successful at this job, here are some SKILLS you should have:
  
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  • Customer Service
    
  • Team Building
    
  • Organization
    
  • Time Management
    
  • Communications
    
  • Decision Making and Problem Solving
    
  • Knowledge of proper cleaning & repair of those assets.
    
    WORK ENVIRONMENT:
    
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    • You are regularly exposed to outside weather conditions, moving mechanical parts, and fumes or airborne particles.
      
    • The noise level in the work environment is usually loud.
      
    • This position requires you to travel regularly to off-site work locations and use of vehicle will be provided.
      
      
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      • Associate's Degree (AA) from two year college or technical school; or equivalent combination of education and experience.
        
      • At least 4-5 years related experience and/or training
        
      • Valid Driver License (Class C).
        
        ADDITIONAL REQUIREMENTS:
        
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        • Have experience with multi-stop routing system & dispatch procedures
          
        • Computer knowledge (Navision, Microsoft Office & routing/logistics software).
          
        • Excellent written and verbal communication skills.
          
        • Knowledge of financial statements.
          
        • Experience managing a budget.
          
        • Knowledge of all company assets in inventory.
          
          PandoLogic. Keywords: Operations Manager, Location: Tacoma, WA - 98418

Keywords: United Site Services, Tacoma , Operations Manager, Executive , Tacoma, Washington