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Office Clerk - Creative Arts, Literature & Communication

Company: Tacoma Community College
Location: Tacoma
Posted on: September 25, 2022

Job Description:

Who We Are Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. We are recognized nationally as an, Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty. We seek to recruit and retain a workforce that: Reflects the diversity of our community. Values intellectual curiosity and innovative teaching. Is attracted by the campus mission promoting equitable access to educational opportunities. Cares about student success and collaborates on strategies to facilitate success for underrepresented populations. Welcomes difference and models respectful interaction with others. Engages effectively with the community both within and outside of TCC. Position Summary This position provides customer service and clerical support at the front counter of Faculty Building 1. The position also supports the Division of Creative Arts, Literature, and Communication with collecting, tracking, and monitoring various processes, records and reports. This position reports to the Administrative Assistant for the Dean of Creative Arts, Literature, and Communication (CALC). Essential Functions Provide basic clerical support to the faculty in Building F1 Answer inquiries at the front counter, on the telephone, and through department email from prospective students, current students, and other members of the campus community Perform routine filing, document creation, prepare spreadsheets, run reports, photocopy, fax, scan and proofread documents for classroom use. Track office supply inventory and prepare supply orders Oversee collection, organization, and distribution of the quarterly teaching schedules and office hours of F1 faculty. Track faculty absences, which includes notifying appropriate dean, department chair, and administrative assistant, posting notices to inform students with directions from instructors. Review faculty photocopy requests and process accordingly (in-house, print shop, etc.) Screen and distribute incoming mail. Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records. Assist with syllabi tracking and collection Prepare quarterly textbook adoptions and submit to TCC Bookstore. Perform other duties including special projects as directed. Qualifications Minimum Qualifications High school diploma or equivalent. Clerical and/or customer service experience. Intermediate experience with Microsoft Office applications. Conditions of Employment Successfully pass a criminal history background check prior to employment. Proof of completed COVID-19 Vaccination is required upon hiring and employment at TCC. Ability to bend, stoop, and squat to file or retrieve files and event items; ability to push, pull, drag, lift and carry boxes and event items up to 40 pounds. Ability to comfortably handle and file paperwork. Ability to arrange tables and chairs for meetings. The Successful Candidate Must Demonstrate Excellent customer service skills and the ability to build strong relationships with students and campus partners An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. Ethics and integrity. Excellent verbal and written communication skills and effective interpersonal skills. Ability to be self-directed and work independently in a team environment. Good oral and written communication skills The ability to multi-task and use time management techniques to complete work within specific time periods The ability to accurately perform repetitive tasks The ability to work under pressure and handle high volume of inquiries A strong commitment to maintaining confidentiality with sensitive documents, communications, and records Application Process Application Materials & Procedure Complete application packages must include the following Tacoma Community College online application. Cover letter and Resume. Terms of EmploymentThis is a part-time, hourly, temporary position scheduled to work 17 hours per week. Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $17.00 per hour. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be available upon employment.Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Dr. Davi Kallman, Section 504 Officer, Building 7, 253-566-5157. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community CollegeHuman Resources6501 S 19th St Bldg. 14, Tacoma WA 98466www.tacomacc.edu/about/employment Benefits not applicable. 01 Which best describes your level of education? High School graduate or equiavelent. Some College. Associates degree from an accredited college or university. Bachelors degree or higher from an accredited college or university. 02 How much experience do you posses in a customer service role? None Less than one year. More than one year and less than two years. More than two years and less than three years. Over three years. 03 Please describe your experience in a customer service role. 04 Which of the following best describes your level of proficiency with Microsoft Office applications? None. Basic. Intermediate. Advanced. Required Question

Keywords: Tacoma Community College, Tacoma , Office Clerk - Creative Arts, Literature & Communication, Administration, Clerical , Tacoma, Washington

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