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Administrative Support and Front Office

Company: Northwestern Mutual
Location: Tacoma
Posted on: May 17, 2022

Job Description:

Northwestern Mutual - Puget SoundWere looking for professional, friendly administrative support. Your primary job will be to serve as the first point of contact with all clients, work community, and visitors, providing excellent customer service. Additional administrative duties include increasing productivity by creating and following office protocols, scheduling appointments, purchasing office supplies as needed, and assisting in marketing our brand online and at events. Job seekers should have superb organizational skills and love talking to people. Ready to join the team? Send in your application today!
ResponsibilitiesSpecific responsibilities include but will not be limited to:

  • Greet visitors and direct them appropriately
  • Answer and screen telephone calls
  • Maintain telephone system and agency directory
  • Train new personnel on how to use the phone system
  • Manage the use of all conference rooms in the offices.
  • Process incoming and outgoing mail; deliver outgoing mail to Post Office
  • Maintain the Front Office area
  • Make copies, send, and distribute communications
  • Maintain inventory and order office supplies as needed
  • Answer basic policy owner/policy benefit questions
  • Act as administrative support for financial representatives, advisors, and staff as needed
  • Coordinate intra-office lunches and meetings
  • Act as the main contact for Business Continuity and Safety plans in the office.
  • Complete and/or assist with projects as assigned by the Director of Operations
  • Cross-train in other support roles
    QualificationsIt is recommended that the Administrative Support position have the following qualifications:
    • Proficient Microsoft Office experience
    • Multi-line phone experience
    • Customer service experience is strongly preferred
    • Financial Services industry experience is a plus
    • Ability to handle detailed work with a high degree of accuracy
    • Excellent interpersonal skills
    • Experience in problem-solving
    • High level of organizational skills
    • Excellent written and oral communication skills
    • Professional office skills
    • Ability to take independent action to make sound decisions
    • Ability to multi-task
    • Ability to be flexible and open-minded.
    • Ability to work effectively with people at all levels
      Compensation$38,000 - $41,000 yearly
      About Northwestern Mutual - Puget SoundAt Northwestern Mutual, we're committed to mutual success. You'll find people with varied experiences and perspectives in an environment that emphasizes teamwork and collaboration.Devotion to its policy owners has led Northwestern Mutual through nearly 160 years of industry success. Some of our accolades include:
      • #100 on Fortune 500 in 2017
      • "Worlds Most Admired" Company in our Industry by Fortune
      • Top 125 Companies for Training & Development (2009-2017)
      • Top 10 Independent Broker-Dealer by Financial Planning Magazine (05-17)
      • Top 50 Companies to Launch a Career with by Business Week from (06-17)
      • Named one of the "50 Best Companies to Sell For" by Selling Power magazine
      • Named one of the "50 Best Places to Launch a Career" by BusinessWeek magazine
      • Highest Financial Strength Ratings by Standard & Poor's, Moody's, Fitch Ratings, and A.M. Best
      • Top 5 independent broker-dealers

Keywords: Northwestern Mutual, Tacoma , Administrative Support and Front Office, Administration, Clerical , Tacoma, Washington

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