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Remote Cardmember Assistance Collections Representative

Company: VirtualVocations
Location: Tacoma
Posted on: January 13, 2022

Job Description:

A banking and credit lending company needs applicants for an opening for a Remote Cardmember Assistance Collections Representative.

Must be able to:
Speak with delinquent customers, listen to their concerns, and provide them with the best solutions
Serve as a master problem solver where customer care is key
Find the right options for the customer by understanding their needs, and the options
Applicants must meet the following qualifications:

Proven ability to be reliable
Demonstrated confidence with the ability to cope with rejection
Proven positive energy, competitive drive, strong communication, and ability to focus on the issue and not take things personally
Willingness to receive coaching and feedback. Be open and willing to try new things. You will need
Ability to adhere to Fair Debt Collection and Practices law and the company's Collection Practices policy

Keywords: VirtualVocations, Tacoma , Remote Cardmember Assistance Collections Representative, Accounting, Auditing , Tacoma, Washington

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