Virtual Experienced Tax Associate
Company: Intuit
Location: Aberdeen
Posted on: February 20, 2021
|
|
Job Description:
Overview Do you have a minimum of 3 season of paid Tax
Preparation experience, with a minimum of 30 tax returns per tax
year? If you're a tax professional, we need you to help our
customers complete thier taxes using TurboTax. Youll advance our
goal of Powering Prosperity Around the World by providing expert
guidance and explanations of tax and technical terms to our
customers. Youll also play an important role in our effort to
enhance our brand by delighting our customers and empowering them
to prepare their taxes. What you'll bring * Minimum 3 season of
paid Tax Preparation experience, with a minimum of 30 tax returns
per tax year required. * Prior tax preparation experience in a tax
practice or retail setting required. * College degree a plus. The
ideal candidate will have a background in business, finance,
accounting, or tax * Knowledge of tax laws, tax concepts and
familiarity with form 1040 and schedules * PTIN required *
Ability/motivation to expand expertise and obtain a tax credential
or certification - Intuit offers a program to obtain your EA *
Strong customer service skills with ability to empathize and
instill confidence * Ability to work within a team to assist in
preparation of accurate tax returns in a timely manner * Strong
Research skills and the ability to quickly use online resources to
find answers * Critical thinking and problem solving * Persistence
and determination * Willingness to utilize audio/visual tools to
communicate with customers * Comfortable interacting with customers
through video, in a professional way that represents the Intuit
TurboTax brand well * Friendly and reassuring on camera * Bilingual
(English/Spanish) communication skills (written & spoken) a plus
For internal use: tst assoc How you will lead * This is a seasonal
position providing assistance to customers both assisting them in
preparing their own returns and/or fully preparing customer tax
returns * Compiling/preparing tax returns for TurboTax Customers *
Gathering/organizing and accurately entering customer data in the
federal and state tax returns for review * Communicate directly
with the customer as needed * Coordinate customer meetings and
follow-up * Communicate updates to credentialed tax experts on
assigned customers * Will help customers who are working on their
tax return with both product/software inquiries, as well as with
tax questions and calculations * Apply defined practices,
procedures and company policies to troubleshoot and resolve product
and tax support customer inquiries * Will interact with customers
utilizing strong written and verbal skills as well as deep customer
empathy Typical Deliverables: * Accurate and complete customer data
entered in tax returns for credentialed tax expert review * High
quality customer interactions and experiences * Application of
defined practices, procedures and company policies to troubleshoot,
resolve issues and address routine Tax Support customer questions *
Proficient with technology and solid knowledge of computer
operations and software. * Utilize and leverage government websites
and toolkits to seek out and deliver the right answer to the
customer * Document customer interactions * Represent the Intuit
TurboTax brand and spirit by demonstrating empathy for the
customer, empowering and partnering with the customer,
personalizing the experience, and providing them the confidence
that they can do their own taxes
Keywords: Intuit, Tacoma , Virtual Experienced Tax Associate, Accounting, Auditing , Aberdeen, Washington
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Accounting, Auditing JobsAssociate Director - Accounting Advisory (Seattle) Description: Associate Director - Accounting Advisory Seattle Seattle, WA / Accounting Advisory - Accounting Advisory / CrossCountry--Consulting is a trusted business advisory firm that provides customized finance, (more...) Company: Roman Health Pharmacy LLC Location: Seattle Posted on: 02/27/2021 Senior Consultant - Business Transformation (Seattle) Description: Senior Consultant - Business Transformation Seattle Seattle, WA / Business Transformation - Business Transformation / CrossCountry--Consulting is a trusted business advisory firm that provides customized (more...) Company: Roman Health Pharmacy LLC Location: Seattle Posted on: 02/27/2021 Remote Forex Trader Job in Seattle, WA - Full Time Description: Maverick Trading is Hiring We are a top-ranked proprietary trading firm that allows traders to use our capital to increase their profits We are looking for people with an entrepreneurial spirit and a (more...) Company: maverick fx Location: Seattle Posted on: 02/27/2021 Postal Mail Delivery Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service currently (more...) Company: USA Labor Services Location: Lynnwood Posted on: 02/27/2021 Providence Senior Program Manager (ACN) - Diversity, Equity, and Inclusion in Irvine, Californi[...] Description: New logo and name br same great career opportunities Over the next 12 months, Providence Health Services and our diverse family of organizations are gradually uniting under one common brand: Just (more...) Company: Providence Health & Services Location: Seattle Posted on: 02/27/2021 Financial Representative Description: Full-time br br As a Northwestern Mutual financial representative, you'll build lasting relationships with clients and help them achieve their financial goals. And you'll help solidify your own future, (more...) Company: Northwestern Mutual - Puget Sound Location: Seattle Posted on: 02/27/2021 Director, Tech Ops Description: Cottonwood Heights, Utah br Seattle, Washington br Jacksonville, Florida SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize (more...) Company: SoFi Location: Seattle Posted on: 02/27/2021 Controller - Multi State Construction Contractor Description: Ohno Construction Company - Controller - Multi State Construction Co - NAWIC Portland --- EST 1961 PO Box 40754 Portland, OR 97240 NAWIC Portland --- EST 1961 ul li Home li About ul li About (more...) Company: The National Association Of Women Location: Seattle Posted on: 02/27/2021 Laboratory Collection Specialist (LCS) Description: Addiction Medicine opening in Arlington, Washington. This and other clinical nurse specialist jobs brought to you by NursingJobCafe.com Position: Laboratory Collection Specialist LCS Location: Arlington, (more...) Company: All Medical Personnel Location: Arlington Posted on: 02/27/2021 Sr. Billing Specialist-Fun Casual Office! Description: Locally owned casual and fun office is searching for a new team member You will be part of a small accounting team as their Sr. Billing specialist. Enjoy reporting to an amazing manager who mentors Company: Creative Financial Staffing Location: Seattle Posted on: 02/27/2021 |