TacomaRecruiter Since 2001
the smart solution for Tacoma jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Tacoma
Posted on: October 17, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Tacoma , Virtual Experienced Tax Associate, Accounting, Auditing , Tacoma, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Seasaonal Senior Tax Accountant
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Tacoma
Posted on: 10/28/2020

English Scripted Audio Collection in United States of America
Description: English Scripted Audio Collection in United States of America Contribute to the improvement of ASR voice recognition systems This project is for you Requirements: Have iOS devices iPhone, iPad , and (more...)
Company: Appen
Location: Tacoma
Posted on: 10/28/2020

Virtual Experienced Tax Associate
Description: Overview 10 10 If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance (more...)
Company: Intuit
Location: Shelton
Posted on: 10/28/2020


Financial Advisor
Description: 4 out of 5 of our Advisors are veterans or military spouses br br Who we are: br br First Command is committed to helping military families get their financial lives squared away. As we continue (more...)
Company: First Command Financial Services, Inc.
Location: Oak Harbor
Posted on: 10/28/2020

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service currently (more...)
Company: USA Labor Services
Location: Lynnwood
Posted on: 10/28/2020

Outdoor Trash Bag & Recycle Collection
Description: IMMEDIATE HIRE br 17.00/hr br
Company: Valet Living
Location: Seattle
Posted on: 10/28/2020

Accountant II
Description: br br br br br br br Job Title: Accountant IIDays Off : Saturday, SundayPay Range : 55,937 - 63,287 annuallyShift: Office DayInsurance Benefits: Dental, Life, Long-term Disability, MedicalOther (more...)
Company: DESC
Location: Seattle
Posted on: 10/28/2020

Customer Service Supervisor I or II, Retail Banking (Queen Anne, WA)
Description: EO/AA EMPLOYER INCLUDING VETS AND DISABLED br br QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS WILL BE CONSIDERED IN ACCORDANCE WITH LEGAL REQUIREMENTS. br br JOB DESCRIPTION SUMMARYPOSITION (more...)
Company: HomeStreet Bank
Location: Seattle
Posted on: 10/28/2020

CPA Senior
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Tacoma
Posted on: 10/28/2020

TurboTax Live Tax Associate --- Virtual Nationwide Opportunity job in Nationwide
Description: Description Overview Veterans and military families encouraged to apply If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers (more...)
Company: Intuit
Location: Seattle
Posted on: 10/28/2020

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Tacoma RSS job feeds